Content Developer at Canada Life

Permanent Full Time

We are looking for a Content Developer

What you will do:

As a Content Developer, you will act as the senior document resource supporting technical and supervisory staff across administration regions and departments. You will lead complex document drafting, governance, and production efforts, and serve as a subject matter expert on product interpretation, compliance, and legislative impacts.

In collaboration with the Group Products and Legal departments, you will develop standardized wording for use in group insurance documents and maintain content libraries to ensure consistent and accessible language for document analysts. When working within the ACE system, you will also create and manage prototypes that support automation and improve drafting efficiency across teams.

Key responsibilities include:

• Leading collaboration across departments to develop and maintain complex contract and booklet wording for multiple product lines (current and legacy product lines and the CADA block of business.)
• Maintaining governance and decision-making over document drafting tools (e.g., ACE) and content libraries.
• Participating in product development initiatives and representing document drafting staff in cross-functional teams.
• Providing guidance and support to contract and booklet drafting teams and other business areas on complex drafting and interpretation.
• Acting as a subject matter expert for internal and external stakeholders on non-standard provisions and legislative impacts.
• Supporting high-visibility clients and projects including strategic initiatives.
• Developing and maintaining support materials and documentation for knowledge sharing, compliance, legal, and historical purposes.
  
  

What you will bring:

• 6–9 years of experience in document drafting, or related roles
• Strong knowledge of group insurance products (life, accident, disability, health & dental).
• Exceptional written and verbal communication skills, including legal and plain language drafting.
• Extensive experience with document systems (e.g., ACE, MS Word) and drafting procedures.
• Proven ability to manage drafting projects and provide expert guidance.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work independently and collaboratively in a cross-functional environment.
• University Degree in a relevant field or equivalent experience.
• LOMA/CEBS certifications are considered assets.
• Proficiency in French is considered an asset.
• Technical writing skills and experience with business cases, decision requests, and compliance documentation.
  
  

The base salary for this position is between $minimum - $ maximum annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [email protected].

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.