Youth Worker at Cyrus Centre Ministries

Job SummaryThe Youth Worker supports vulnerable youth ages 12–24 by delivering frontline assistance within Cyrus Centre’s Drop-In Resource Centre, Emergency Housing, and Supportive Housing programs. This role applies trauma-informed practices to promote safety, stability, and personal growth. As part of a collaborative team, the Youth Worker communicates effectively with youth and colleagues to ensure consistent care and connection in a respectful, hope-filled environment.Responsibilities

• Supports youth in building life skills, setting goals, and navigating challenges.
• Delivers crisis response, supervision, and emotional support to youth in shelter and housing programs.
• Applies trauma-informed, strengths-based approaches in daily interactions.
• Communicates clearly and compassionately with youth, staff, and external partners.
• Organizes and facilitates daily routines and activities in a way that fosters community and safety.
• Monitors facility access and implements safety protocols, including wellness checks.
• Supports youth in connecting with community services and internal case planning.
• Maintains accurate documentation and contributes to program reporting.
• Promotes an inclusive and respectful environment that aligns with Cyrus Centre’s values.
• Contributes to the cleanliness, upkeep, and overall atmosphere of the facility
• Perform other duties as assigned by supervisor within the same scope and level of the role.

Skills & Abilities

• Strong verbal and written communication skills, with self- and situational-awareness.
• Ability to build rapport and maintain boundaries with diverse youth populations.
• Conflict resolution and de-escalation skills in high-pressure environments.
• Reliable, compassionate, and solutions-oriented.
• Familiarity with youth-related issues and trauma-informed care practices.
• Ability to work both independently and collaboratively.
• Organizational skills to manage documentation, schedules, and program routines.
• Ability to operate within the Microsoft Office 365 suite of products.

Qualifications

• Diploma or degree in Human Services or a related field (or currently working toward completion).
• Minimum 1–2 years of relevant experience supporting vulnerable youth or working in a similar frontline setting.
• Overdose awareness and Naloxone Administration Training also an asset.
• Emergency First Aid and Non-Violent Crisis Intervention training are assets.
• Successful completion of a Criminal Record Check (vulnerable sector).
• Demonstrated alignment with Cyrus Centre’s mission and faith-based values.