Receptionist, Office Assistant - Permanent at LRO Staffing

About the Opportunity

LRO Staffing is partnering with a specialized healthcare clinic in Ottawa to recruit a Receptionist, Office Assistant for a permanent opportunity. This role is ideal for a compassionate and detail-oriented professional who thrives in a patient-focused environment and enjoys balancing front-desk responsibilities with administrative support. This is a key position within a small surgical practice, ensuring a warm, organized, and efficient experience for patients and internal staff alike.

This position supports the day-to-day operations of a busy medical office, contributing to a welcoming atmosphere while maintaining smooth clinic flow and accurate administrative processes. Core responsibilities include:

Duties include but are not limited to:

Patient & Front-Desk Support

• Welcome patients warmly and manage check-in procedures
• Answer and direct phone calls, manage voicemails, and monitor incoming faxes
• Schedule and adjust appointment bookings, including managing cancellations and keeping the calendar optimized
• Respond to patient inquiries with compassion, clarity, and professionalism

Office & Administrative Coordination

• Support daily administrative functions to ensure clinic readiness and operational efficiency
• Maintain accurate records and support information management requirements
• Assist with general office tasks and contribute to a collaborative team dynamic
• Uphold a calm, organized, and patient-centred environment

About You

You bring a balanced mix of professionalism, warmth, and operational reliability. You are comfortable working independently in a fast-paced clinical setting and take pride in supporting patients.

The successful candidate will have the following:

• Previous experience in a receptionist, administrative, or medical office role is preferred
• Friendly, empathetic, and patient-centred approach
• Highly organized, reliable, and self-directed with strong attention to detail
• Demonstrated ability to manage multiple priorities and follow through on tasks
• Experience with Accuro EMR is a significant asset
• English essential; French an asset

About the Job

• Location: Westend Ottawa, ON
• Work Arrangement: On-site, full-time
• Hours: 4 days per week (Fridays off), 7:30 a.m.–4:00 p.m., 30-minute lunch (32 hours/week)
• Salary: $26.00 – $28.00/hour
• Benefits: 3+ weeks paid time off (2 weeks flexible + 1 week paid office closure over Christmas), Additional paid office-closure days throughout the year, HOOPP pension, free parking

LROLES
How to Apply

Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to [email protected]. If you are already registered with us, please contact your Senior Recruiter. Please quote job 18651.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.