Digital Product Manager at Allstate Canada

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. 

Role Designation: Hybrid/Work from office 1 - 3 days a week

Benefits To Joining Allstate

• Flexible Work Arrangements
• 7% employer match on contributions to our RRSP program.
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!
  
  

Job Description

We are seeking a Digital Product Manager for our Policy Connectivity team within the Personal Lines Property & Casualty (P&C) Insurance domain. The ideal candidate will act as the virtual CEO of the digital product, owning and driving strategy, usability, adoption, and backlog prioritization to deliver iterative value. This role requires innovation and advocacy for consumer journeys to influence process and experience simplification.

The Digital Product Manager will support the Lead Digital Product Manager on the Agent Technology Product Family, collaborating with stakeholders to gather, analyze, and document business requirements for implementations and enhancements. Responsibilities include ensuring accurate translation into technical solutions, supporting UAT testing, and managing post-implementation phases.

Key Accountabilities

• Drive success of integrations and downstream data components for the Policy Admin system for Allstate’s book of business.
• Serve as the primary liaison with stakeholders (internal and external).
• Deliver outcomes iteratively: size stories, refine backlog, define and measure KPIs.
• Apply Design and Systems Thinking to define vision and strategy, balance strategic goals with execution, and manage technical debt.
• Lead inception/discovery sessions, prioritize sprints, demo features, and identify gaps with solutions.
• Advance the digital product vision, strategy, and roadmap aligned with enterprise objectives and consumer experience.
• Create user stories, use cases, functional requirements, wireframes, and system flow diagrams.
• Analyze business process changes and their impact on technical requirements and downstream integrations.
• Support end-to-end testing, production releases, and smoke testing.
• Collaborate with Product Engineers to ensure test cases are accurate and comprehensive.
• Co-own and lead incident responses and root cause analysis with the Managing Engineer.
• In the case of an application outage, join Emergency Command Centre calls to identify the issue and resolve in production.
  
  

Qualifications

• Multiple years of product management experience.
• Strong understanding of policy and underwriting functions in P&C insurance.
• Experience with system integrations and dependency analysis.
• Proven stakeholder management and results orientation.
• Ability to partner with technology teams to assess system potential and impact.
• Experience in the Canadian Personal Lines Insurance industry.
• Background in maintaining platform availability and supporting root cause analysis.
  
  

Bonus Qualifications

• Knowledge of Extreme Programming (XP) or Agile methodologies.
• Experience with defect-ticketing tools (e.g., Agility, JIRA).
• Daily collaboration in multi-functional teams.
• Skilled at negotiating consensus among departments with conflicting requirements.
  
  

Allstate Canada Group provides workplace accommodations. If you require accommodation, please let us know, and we will work with you to meet your needs.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.