Calypso Back Office Support at J&M Group

Date: 11 hours ago

City: Montreal, QC

Contract type: Contractor

Job Description

Required Skills - Must Have

Good Understanding of Capital Markets and Financial Products - FX, Swaps, Bonds, Cash, etc.
Experience with any Back-Office systems, especially with Trade lifecycle, SWIFT messaging, accounting, operational workflows, etc.
Should have strong problem solving & analytical skills, with the ability to handle complex troubleshooting scenarios in a financial services environment.
Excellent communication skills & enjoys working as a part of the team.

Preferred Skills - Good To Have

Over 3 years Calypso Back Office Support experience, with good knowledge of asset classes available with Calypso product suite
Business/Technical background working on Calypso projects.
Intermediate Java and SQL
BMC Control-M for Automation & Job Scheduling

Key Responsibilities

Active Monitoring of Production activities which includes mails, Batch alerts, user queries, tickets, and many more.
Assess, test, troubleshoot, and document issues. Develop maintenance procedures for operating systems, communication environments, and applications, ensuring the continued health and performance of deployed systems.
Work closely with various stakeholders to assess their needs, develop tailored solutions, and create tactical & strategic plans that improve their business workflows and ensure successful system deployments.
Work with Level 3 Development teams on incident escalations.
Available for after-hours support activities when necessary.

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