Resident Home Assistant at Region of Waterloo

Resident Home Assistant

Job Number: 3694
Job Type: Temporary Part-Time Temporary Contract Length: Up to 2 months
Location: 247 Franklin St N - Sunnyside Home
Number of Positions: 1
Division: Community Services
Hours of Work: 46.5 hours biweekly, 0700-1500, 1100-1900

• Week 1: Tues, Fri, Sat
• Week 2: Sun, Tues, Wed
• Shantz Hill

Union: Unifor 1106
Grade: Unifor 1106 Grade 003
Salary Range: $24.41 - $25.89 per hour
Posting Date: November 25, 2025 @ 12:00 AM
Closing Date: December 2, 2025 @ 11:59 PM About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051 Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community The Role Provides housekeeping, dining room, and support services for Sunnyside Home residents within a multi-disciplinary, resident-focused team environment Duties/Responsibilities

• Cleans, disinfects, and tidies resident rooms and bathrooms. Makes/changes beds. Stocks bathrooms with supplies.
• Assists with meal service. Sets dining tables. Portions beverages (e.g., protein supplements, specialty beverages) per resident diet plan. Provides choice selection of meals to residents and serves meals. Clears tables and cleans floors. Returns dish cart to kitchenette.
• Feeds/assists residents during meals. Communicates resident feeding/eating issues to RPN.
• Sorts, bags, and empties soiled laundry to hampers and laundry chute.
• Cleans and tidies utility room (e.g., cupboards) and common areas (e.g., lounges, communication centres, balconies, dining room, elevators) per schedule/as needed. Completes checklists and documents notes in log book.
• Orders and monitors stock of housekeeping supplies to maintain quotas. Receives and checks supplies for WHMIS labels.
• Picks up/delivers incontinence products to Home areas.
• Collects and disposes garbage and recyclables.
• Monitors common areas for spills; cleans and disinfects per procedures. Responds to and disinfects reported spills.
• Porters and assists with resident activities as required.
• Observes and communicates changes in residents’ physical and emotional conditions to nursing staff; responds to call bells/resident requests and provides assistance/seeks assistance for residents, as required.
• Assists visitors (e.g., directions to residents’ rooms), as required.
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Ability to read and understand policies, procedures, and instructions (e.g., resident diet plans, resident information, work assignments, safety notices, material safety data sheets, product labels); and basic writing and math skills, normally acquired through a Grade 12 education, and knowledge of safe food handling practice acquired through a current Safe Food Handling Certificate, and related experience working in a health care, long term care setting.
• Knowledge of Regional and Divisional policies, procedures, and guidelines.
• A tuberculosis (TB) test and annual influenza immunization are required.
• Knowledge of feeding techniques and awareness of choking symptoms/responses.
• Knowledge of the proper operation and use of equipment related to the job duties, familiarity with cleaning and infection control procedures, and knowledge of the use and handling of chemical cleaners.
• Communication and interpersonal skills to respond pleasantly and professionally to demands; communicate effectively with staff, residents, and families; interact appropriately with and have a basic understanding of the geriatric population; and participate as an effective team member.
• Organizational, time management, and problem solving skills to work independently, adhere to schedules, prioritize tasks and complete work in a timely manner.
• Ability to read and follow instructions for menus, diet profiles, policy and procedure manuals, communication logs, work assignment sheets, cleaning products, and prepare beverages. Ability to follow written and oral instructions in English.
• Ability to write weekly housekeeping supply orders and maintenance request forms, and record information in checklists and logs.
• Ability to work shifts, weekend hours, and statutory holidays, as scheduled.
• Must provide an acceptable Police Vulnerable Sector Check (level 3).
• Ability to support and project the Region’s values.

The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Métis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400 to request an alternate format, or email [email protected] Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular)