Service Accounting Manager at Paladin Technologies

The Service Accounting Managers leads and develop a team of service accountants responsible for providing superior customer service and accounting support to the internal Operations and Sales team as well as external customers.

Key Responsibilities:

Leadership & Oversight

• Provide direction, training, and performance management for the Service Accounting team,
• Allocate and monitor team workload to ensure efficient processing and coverage across entities and regions
• Oversee customer (external and internal) escalations, ensuring timely resolution and maintaining strong business relationships
• Promote team development through continuous learning, cross-training, and reinforcement of
• Lead harmonization of processes and workflows for the SA area, as well as definition of requirements for ERP and other support tools
• Support proper integration between SA function and other functional areas, including other non-financial departments
• Works closely with Service Sales and Operations Management

Service Accounting Management

• Oversees and support processing of new agreement, budgets, amendments created by service accountants
• Oversees and support end to end accurate processing of service agreements and Time and Material (T&M) projects, Including the recognition of service revenue through the monthly revenue and service project review processes
• Support review of agreement contracts as necessary to ensure risk mitigation and compliance, reviews and supervise General Ledger entries & review of SA team posting activities
• Support and processing of scheduled billing in accordance with contract requirements as well as Time and Material billing
• Oversee & support review of Service contracts as necessary to ensure risk mitigation and compliance. Including the preparation and review of supporting schedules and work papers
• Support monitoring of service costing analysis in support of operations team
• Cooperate closely with Financial Business Partners on Service performance and forecasting impacts,
• Oversee the proper execution and compliance around service specific requirements for project e.g, insurances, bonding, liens, indemnifications, etc
• Oversee and Support collections process with service accountants to ensure on-going progress
• Seek constant process improvement opportunities and propose relevant process changes to improve efficiency, timeliness, and redundancy reduction
• Develop and own action plans in cooperation with other finance functions and Operations stakeholders for managing working capital as it pertains to SA area
• Identify opportunities to improve current financial and business reporting, processes, and procedures
• Assist in the financial development of nonfinancial employees, including training at locations across the country
• ERP system responsibilities for modules within area of responsibility

Financial Control & Reporting

• Prepare and review monthly reconciliations for assigned GL accounts
• Support month-end and year-end close activities including the preparation and review of supporting schedules and work papers
• Responsible for process of monthly service agreements and T&M revenue recognition
• Review general ledger fluctuations and provide variance explanations to management
• Support working capital management through and communication forecasts and variances to Operations. Provide operational reporting, audit schedules, and analysis to Accounting and Operations leadership as needed
• Support year-end audits including preparation and analysis of requested documents
• Support internal audit requests

Required Qualifications:

• Bachelor’s degree or higher in Accounting, Finance, or equivalent industry experience; minimum of 7+ years of accounting experience, including 4+ years in a supervisory or managerial role
• Demonstrated experience and strong knowledge of construction accounting and service-based financial processes
• Strong understanding of GAAP principles, and construction industry related compliance
• Knowledge of working capital management, cash flow optimization, and DSO monitoring
• Strong analytical skills with high attention to detail, accuracy, and data integrity
• Proven ability to maintain confidentiality and handle sensitive information
• Excellent communication and interpersonal skills, with the ability to partner effectively across multiple departments and business units
• Strong problem-solving skills and ability to thrive in a fast-paced, high-growth environment, balancing strategic initiatives with operational execution

Preferred Qualifications:

• Demonstrated success managing cross-functional projects involving finance, operations, procurement, or IT systems
• Experience partnering with accounting transformation or integration leaders to align processes, harmonize workflows, and support ERP conversions or system implementations
• Experience with ERP implementations

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
• Travel may be required.

Pay Rate: $70,000 - $98,000 DOE