Marketing Performance & Insights Analyst at Vancity

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today! 

Your Role in Supporting Our Members:

As a Marketing Performance and Insights Analyst, you will leverage your expertise in data analytics to design and deliver impactful marketing insights that drive business growth. You’ll collaborate with stakeholders to define KPIs, analyze internal and external data, and ensure compliance with regulatory standards. We’re looking for a resourceful, detail-oriented professional who thrives in a collaborative environment and is passionate about using data to influence marketing decisions.

This is a Full-time, Permanent role based at the Vancity head office and will report directly to the Manager, Marketing Performance and Insights. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands 

How You'll Make an Impact:

• Working closely with business stakeholders and marketing colleagues to deliver targeted marketing campaigns to support Vancity’s Member Contact Strategy
• Designing and executing advanced analyses and measurement frameworks to uncover growth marketing opportunities to meet strategic business objectives
• Building solutions that translate complex data into actionable insights through compelling storytelling and visualizations, while also enabling ongoing tracking and optimization of marketing efforts
• Defining KPIs and conducting post implementation reviews to measure success of marketing campaigns & programs
• Applying organizational risk and compliance standards, policies, procedures and controls to meet regulatory requirements and mitigate risk
• Deepening knowledge of Vancity’s products, services, and member needs to better support strategic initiatives

What You’ll Bring to the Team:

• Undergraduate degree in Business, Statistics, Computer Science, or related discipline
• 3-5 years of proven analytics experience
• Advanced knowledge of business intelligence techniques and tools such as Microsoft SQL Server and Power BI
• Strong research and analytical skills for qualitative and quantitative analysis
• Excellent oral and written communication skills
• Ability to build strong relationships and work collaboratively
• Exceptional attention to detail and accuracy

You’ll Thrive Here If You Are:

• Analytical - You enjoy solving complex problems and uncovering actionable insights
• Collaborative - You work well with diverse teams and value shared success
• Detail-oriented - You ensure accuracy and precision in all aspects of your work
• Adaptable - You can pivot quickly in a dynamic, fast-paced environment 

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.  

What You’ll Earn:

This role offers a salary range of $64,500 to $90,000 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.