DevOps Manager at Intelcom | Dragonfly

Intelcom | Dragonfly C’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, on a une vision claire : offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.

Tu veux un emploi en pleine action où tu peux collaborer en équipe et voir l’impact direct de ton travail ? On t’attend !

Un rôle stratégique au cœur de la logistique

Job Description:

The Manager, DevOps will be responsible for ensuring that our systems are reliable, scalable, and performant. The manager will work closely with SRE, cybersecurity, development and operations teams to build and maintain robust infrastructure and applications. This role involves off-hours availability until processes are fully matured.

Responsibilities:

• Strategic Vision & Roadmap
• Define and communicate a clear DevOps strategy aligned with business objectives.
• Develop and maintain a DevOps roadmap, identifying key initiatives, milestones, and success metrics.
• Security & Compliance
• Collaborate with cybersecurity teams to ensure security best practices are integrated into DevOps processes (DevSecOps).
• Oversee compliance with relevant standards (SOC2) and ensure audit readiness.
• Cost Management & Optimization
• Monitor and optimize cloud and infrastructure costs.
• Implement cost control measures and provide regular reporting to leadership.
• Toolchain Ownership & Evaluation
• Evaluate, select, and manage DevOps tools and platforms to ensure they meet organizational needs.
• Drive adoption of new technologies and best practices.
• Change Management & Release Governance
• Establish and enforce change management and release governance processes.
• Ensure safe, predictable, and auditable deployments.
• Stakeholder Engagement & Communication
• Act as a liaison between technical teams and business stakeholders.
• Provide regular updates on system health, project progress, and incident post-mortems to leadership and other departments.
• Talent Acquisition & Team Building
• Participate in recruiting, hiring, and onboarding DevOps engineers, interns.
• Foster a culture of learning, knowledge sharing, and psychological safety.
• Documentation & Knowledge Management
• Ensure comprehensive documentation of systems, processes, and incident responses.
• Promote knowledge sharing within the team and across departments.
• Innovation & Continuous Learning
• Encourage experimentation and adoption of emerging technologies (e.g., AI/ML in operations, GitOps, serverless).
• Support ongoing training and certification for team members.
• Customer-Centric Mindset
• Incorporate customer feedback into DevOps processes to improve reliability and user experience for internal and external customers.
  
  
  

Qualifications:

• Bachelor's degree in software engineering, computer science or equivalent.
• Minimum of 5 years experience in cloud management, development and/or DevOps responsibilities.
• Minimum of 5 years of proven leadership in technical environments, including team management skills, with a proven track record of mentoring and developing technical teams. Effective team management skills/mentorship skills; ability to rally the team/organization around an exciting vision; relentless drive and ability to take initiatives to try new ideas and solve complex business problems.
• Experience in Agile methodology and technical project execution.
• Knowledgeable in DevOps concepts, AWS, Azure, GCP, observability tools (Datadog, cloudflare), Terraform, PagerDuty and how to integrate all these things together.
  
  
  

Other Skills:

• Strong initiative and resilience, with a demonstrated ability to explore new ideas and innovative approaches to solving complex problems.
• Excellent interpersonal and communication skills in both French and English.
• Be able and comfortable evolving in fast-moving environment.
  
  
  

Schedule: Primarily daytime hours, but on-call availability is required for the initial months to observe and refine existing processes.

Pourquoi nous rejoindre ?

Chez Intelcom | Dragonfly, tu évolues dans un environnement flexible et stimulant, entouré·e de talents passionnés. Tu bénéficies aussi de nombreux avantages :

• Gymnase avec un entraineur personne
• Lunch de ton choix fournis par l’employeur
• Assurances collectives
• REER collectif
• Journées bien-être
• Remboursement partiel du transport collectif
• Programme d’aide aux employé·e·s
• et bien plus encore.
  
  
  

Diversité et inclusion

Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.

Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.

Des mesures d’accommodement peuvent être offertes aux personnes en situation de handicap dans le cadre de notre processus de recrutement, conformément à la loi. Merci de nous informer de tout besoins particuliers.