Head of Strategic Operations at EviSmart

Chief of Staff / Strategic Operations 

On-site | Vancouver Office – 675 W Hastings St. 

About EviSmart 

EviSmart is Evident’s AI-powered dental workflow platform connecting labs, clinics, and manufacturers end-to-end. By automating the busy work between systems and teams, cases move faster with fewer errors, letting dental businesses scale without adding headcount. Our modular platform includes: 

• Case intake & Rx digitization: turn handwritten or PDF prescriptions into structured cases; auto-create in the LMS. 
• Scan & Rx QC: AI checks completeness and accuracy before production. 
• CAD/CAM at scale: outsourced CAD design, remote nesting, and production acceleration. 
• Operations backbone: LMS, centralized communications, and payments. 

We’re on a mission to remove delays, manual entry, and fragmented tools—so dental businesses can operate smarter and faster. 

Why This Role Exists 

We’re scaling quickly and need a first-principles operator who can turn ambiguous, cross-functional problems into durable organizational solutions — then personally drive them to done. You’ll work directly with the CEO and partner closely with leaders across product, engineering, customer success, finance, and sales. 

What You’ll Do 

• Diagnose and design organizational solutions across functions to remove bottlenecks and accelerate outcomes. 
• Translate ambiguity into clear operating designs (structures, ownership models, cadences, decision rights, interfaces). 
• Own execution end-to-end — draft, socialize, pilot, ship, and iterate. Hands-on. No team to delegate to. 
• Partner deeply with functional leaders to co-create solutions across product, ops, CS, finance, and sales. 
• Model first-principles thinking; tailor solutions to EviSmart’s context. 

Must-Have Capabilities 

• Organizational designer: you create blueprints (structures, roles, decision rights, governance) — not just run someone else’s. 
• First-principles thinker: reason from goals and constraints, not “best practices.” 
• Hands-on executor: you write the doc, run workshops, stand up cadences, instrument metrics, and ship. 
• Player-coach: influence and enable without building a team. 
• Cross-functional fluency: comfortable working with product, engineering, ops, CS, finance, and sales. 

Required Experience (one of the following) 

• Former Chief of Staff at a scale-up (~$50M–$500M revenue) with proven operating impact. 
• Strategy consultant (McKinsey, Bain, BCG) who moved into an operator role and shipped material changes. 
• Founder who built, scaled, and sold a company. 
• Strategic operations leader at a high-growth company with cross-functional scope. 

Nice to Have 

• Experience designing decision-making systems (RACI/DRI, RFC processes, operating cadences). 
• Prior work aligning exec teams around prioritization and investment trade-offs. 
• Comfort instrumenting operating metrics and running lightweight experiments. 

Why Join Us? 

• Meaningful Impact: Shape EviSmart’s operations during a period of rapid growth. 
• High Visibility Role: Work directly with the CEO and cross-functional leadership. 
• Collaborative Culture: Fast-moving, mission-driven environment where your ideas and execution matter. 

Compensation & benefits

Competitive salary and benefits commensurate with experience. (Details provided in later stages.)

Ready to Make Things Happen? 

If you’re a hands-on, first-principles operator who thrives on solving complex cross-functional challenges, we want to hear from you. Apply today and help scale EviSmart’s impact on dental innovation globally.