TPM Consumer Goods Senior Project Manager at TELUS Agriculture & Consumer Goods

Join our team

TELUS Agriculture & Consumer Goods is a leading global technology provider delivering digital solutions and data insights to the agriculture, food and consumer goods industries. Our customers span the entire value chain, from seed growers and cattle feedlots, to manufacturers of food products and household items, to grocery chains and retailers.

TELUS Agriculture & Consumer Goods is part of TELUS, a dynamic, world-leading communications technology company based in Canada with $18 billion in annual revenue and 18 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes.

Here’s the impact you will make and what we will accomplish together

The Consumer Goods Senior Project Manager's main focus is the strategic organization of team assets and resources, leading complex initiatives and administering key tasks to achieve specific customer goals. Consumer Goods Projects and specifications vary widely but include the main functional Solutions TPM Enterprise, TPM Global, TPM Retail and TPO. The Senior Project Manager focuses on people (customer and internal teams), monitoring individual Project tasks, creating and monitoring Project/Program budgets, applying and ensuring compliance with Project schedules and all other administrative activities which must be carried out to achieve specific Project/customer goals.

The Consumer Goods Senior Project Manager manages complex Implementation and SaaS Upgrade Projects for TELUS Consumer Goods' global customers. They work closely with Consumer Goods Professional Services Consulting teams and also interact with various other functional teams, including Sales, Finance, Development, Product Development Management, and Customer Support, amongst others, that are essential to delivering projects on time, within budget, and to expected high-quality standards. Senior PMs understand the strategic Project goals and needs of the customer and demonstrate advanced communication, negotiation, and time management skills. The Senior Project Manager role is highly self-managed, and the team is expected to work well in multicultural environments while mentoring junior team members.

The Senior Project Manager needs to be willing and ready to travel around the Americas on an occasional basis as required.

Here’s How

• Plan and execute assigned Pre-Sales, Implementation and Up/Cross-grade Consumer Goods Projects, including complex, multi-phase initiatives;
• Lead strategic planning sessions and provide expert guidance on project approach and methodology;
• Ensure timely delivery of assigned Projects and proactively identify opportunities for optimization;
• Regularly co-ordinate and communicate with Project Stakeholders at all levels, including executive leadership;
• Ensure customer satisfaction and Project success, prior to Project stabilisation and ultimate handover to support;
• Regularly maintain and track the Project progress using designated internal systems;
• Assign Project tasks to the Project team and ensure their timely fulfillment;
• Mentor and guide junior Project Managers and team members;
• Proactively identify, resolve and escalate Challenges and Risks related to assigned Projects;
• Handle complex internal and external escalations with senior stakeholders;
• Prepare comprehensive Implementation Forecasts (budgetary, Assets (resources) and time);
• Drive continuous improvement initiatives within the project management practice;
• Report time spent and progress to the Consumer Goods PS Director accurately and regularly; and
• Contribute to the development of project management standards, templates, and best practices.
  
  

You're the missing piece of the puzzle.

• 5+ years of experience in IT Products Implementation approaches and frameworks of a SaaS IT software business
• Candidates with experience in TPM and CPG are strongly encouraged to apply
• Deep understanding of Software development/Implementation methodologies and practices - PMI, SCRUM, PRINCE2, Agile practices, etc.;
• Extensive experience in generic Project Management, its terminology and processes;
• Proven ability to assertively lead Project setup discussions with Sales teams and with customers at all organizational levels;
• Excellent concise and clear written and oral English language skills;
• Advanced experience with preparing detailed Project Plans for complex Implementation and upgrade Projects;
• Strong experience with preparing and maintaining Budget and Cost calculations related to upcoming Projects, including multi-year forecasting;
• Expert-level experience in Project tracking/progress using standard tools (MS Project, SmartSheets, Excel, etc.);
• Demonstrated ability to continuously evaluate and track Project health (through RAG analysis, CPI/SPI analysis, etc.);
• Proven track record of negotiating decisively with internal Teams; highlighting and resolving identified risks/challenges;
• Exceptional capability to manage time (yours and the Team's) effectively; respond to customers in a timely and appropriate fashion;
• High levels of self-organisation and independence with minimal supervision required;
• Extensive experience with the preparation of Project Statements of Work (SOWs);
• Experience managing multiple concurrent projects and prioritizing effectively;
• Track record of successfully delivering complex, high-value projects on time and within budget;
• PMP, PRINCE2, or equivalent certification preferred.
• Soft skills needed include:
• A strong Customer and Results orientation;
• An ability to deal with ambiguity and complexity;
• Proactivity and Creativity;
• A talent for learning on the job and adapting to change;
• A highly-developed sense of emotional intelligence to deal with tension points;
• Leadership and mentoring capabilities;
• Strategic thinking and problem-solving skills;
• A strong focus on customer satisfaction and business value delivery – including the ability and willingness to work with a flexible business hours schedule; and
• Ability to influence and build consensus across diverse stakeholder groups.
  

Job Information

Location - Remote

Employment Type - Full Time

Career Stream Level - P4

Due to the fact that this role is posted in different countries, please ask your recruiter about salary ranges because our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the particular applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.

Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.

In addition to your salary, TELUS Agriculture & Consumer Goods offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let’s make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.