Security Portfolio Scheduler at GardaWorld

Business Unit: Security Services

Career Area: Operations and Administration

Location:

Toronto, Ontario, CA

Ready to suit up as a Portfolio Scheduler

At GardaWorld, 26% of our corporate employees began their journey on the frontlines. If you have an entrepreneurial mindset and the drive to grow, this could be the next step in your career with us. We’re currently hiring a Portfolio Scheduler to join our Control Centre team in North York, Ontario. This is your opportunity to be part of a fast-paced environment where coordination, communication, and teamwork make all the difference.

What's in it for you?

• We pay for your training at GardaWorld Campus, with programs focused on career growth and technical skills development relevant to scheduling and portfolio management.
• Competitive wages with a structured pay progression
• Uniform provided free of cost.
• Opportunities to grow alongside GardaWorld.
• Paid lunch breaks, standard Monday to Friday schedule (08:00–16:00) including Statutory holidays.
  

Responsibilities For Portfolio Scheduler

• Fill all open shifts with the appropriate classification of guard.
• Confirm and approve billing and payroll for your portfolio of accounts, investigating and resolving reported pay discrepancies.
• Maintain staffing requirements and extra coverage while minimizing overtime, training costs, and show pay costs.
• Administer coverage change orders while complying with scheduling procedures.
• Serve as the point of communication between guards, management, and clients to ensure smooth operations and professional interactions.
• Multi-task effectively to manage competing priorities in a fast-paced environment.
• Utilize Excel for scheduling reports, pivot tables, and basic formula calculations.
  
  

Qualifications For Portfolio Scheduler

• Minimum of Grade 12 education.
• 1–2 years of work experience in scheduling or a control centre environment.
• Excellent customer service and interpersonal skills.
• Strong organizational, planning, and time-management abilities.
• Proficiency in Windows operating systems and scheduling software.
• Good oral and written communication skills in English.
• Ability to communicate effectively with internal teams and clients.
• Flexible and able to work overtime on short notice.
• Clear criminal background check.
• Eligible to work in Canada.
• Able to commute to North York, Ontario.
• Strong typing skills and computer literacy; prior experience with high-volume computer work considered an asset.
  
  

SSTOR

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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