PROJECT MANAGER/LEADER at Softline Technology

Description

Responsible for overall project oversight, including planning, scheduling, budgeting, and governance. Acts as liaison with the vendor, manages risks and issues, and ensures compliance with OPS project management standards.

Deliverables:

• Ensure project deliverables meet business requirements on time, within scope and budget, in alignment with OPS project management methodologies and frameworks.

• Lead organizational development, strategy development, business planning, and ministry funding requests.

• Develop and manage detailed project schedules, integrated plans, and complex budgets across multiple funding channels and ministries.

• Oversee fiscal management, including cost estimates, forecasting, reconciliation, and financial reporting.

• Define team roles, set expectations, and manage resources across OPS staff and fee-for-service consultants; resolve conflicts and promote knowledge sharing.

• Prepare and maintain key project artefacts (Charter, Integrated Project Management Plan, change requests, close-out reports) and conduct schedule/variance analysis.

• Monitor progress, track critical path activities, and provide regular status and progress reports to executives and stakeholders.

• Identify, assess, and mitigate project risks and issues, escalating and recommending strategies to senior leadership as needed.

• Establish governance structures and participate in executive, steering, and working groups, ensuring effective stakeholder engagement.

• Lead change management and business transformation activities, including adoption plans, resistance management, and knowledge transfer.

• Promote OPS I&IT standards, best practices, and unified project methodologies to ensure system quality and effective use of resources.

NOTE

Extension/Amendment Attestation: Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond the maximum contract value and any extension options included in the original SOW.

Assignment Type: This position is currently listed as “Hybrid” as consultants will be required to work in the physical workplace. The details of this arrangement will be at the Hiring Manager’s discretion.

Experience Requirements

Public Sector Experience

5+ years of knowledge
and experience working with federal/provincial/broader public sector
healthcare related projects

Knowledge of
industry standard such as Project Management Institute (PMI) and Public
Sector I&IT project management methodologies

Knowledge and understanding
of Ministry policy and IT project approval processes and requirements

Experience
adopting and adhering to Public Sector Unified I&IT Project Methodology,
Public Sector Enterprise Architecture and Public Sector Gating process, and
Public Sector Standard Systems Development Methodologies

• Experience with large complex IT

Health-related projects

• Demonstrated experience with GO-ITS

Digital Health standards, and internal branch standards

5
points

Core Skills

5+ years of experience in the following:

Demonstrated
alignment with the Ontario Digital Service Standard, ensuring delivery
practices reflect user-centered design, accessibility, privacy, and security
principles

Proven
experience leading and planning complex, mission-critical business
transformation and IT health-related initiatives, including the design,
development, and implementation of solutions, while managing large
cross-functional teams, enterprise-wide engagement, and vendor partnerships
to ensure effective collaboration across ministries, vendors, and
stakeholders

Driving agile
delivery with product-focused teams; collaborating with business analysts and
system designers to define scope, translate business requirements into functional
specifications, and ensure alignment with operational/IT needs

Managing
cross-functional teams of business analysts, designers, and developers;
establishing working groups and stakeholder forums to support project
delivery

Gathering and
refining requirements, developing detailed schedules, timelines, resource
plans, and integrated project plans

Applying
business process transformation and re-engineering to improve service
delivery through cost-effective approaches

Identifying,
prioritizing, and articulating risks and issues at senior executive levels;
developing and recommending mitigation strategies

Proactively
managing conflicts related to resources, schedules, costs, and deliverables,
ensuring commitments are met within scope, budget, and timelines

Anticipating
and resolving problems to maintain quality standards and stakeholder
expectations

Preparing and
maintaining comprehensive project documentation, dashboards, reports, and
presentations, including recommendations, implementation plans, strategies,
and change-management options

Developing
training and communications materials to support large system implementations
and adoption readiness, ensuring compliance with GO-ITS and Digital Health
standards

Providing
program and portfolio reporting to multiple stakeholders and presenting
progress updates through written and oral reports

Using
strategies to overcome resistance to change and leverage forces supporting
change throughout the project lifecycle (concept, planning, implementation,
close-out)

Building
positive stakeholder relationships by understanding business and deliverable
needs, and by developing frameworks, processes, and mechanisms to support
project execution

50 points

General
Skills

Strong
leadership, collaboration, and people management skills, with a proven
ability to build effective teams

Exceptional
analytical, problem-solving, decision-making, and troubleshooting
capabilities supported by critical thinking

Excellent
communication skills (interpersonal, verbal, written, and presentation), with
the ability to influence and engage diverse stakeholders

Skilled in
active listening, facilitation, and negotiation to resolve issues, build
rapport, and achieve successful outcomes

Effective
consulting skills with a track record of building strong working
relationships and providing sound guidance to stakeholders

Dedicated to
delivering outstanding client service with tact, diplomacy, and
professionalism

Highly
motivated, adaptable, and detail-oriented team player known for creativity,
perseverance, organizational strength, and the ability to manage multiple
priorities and meet tight deadlines

45
points

Supplier Comments

Closing Date – 2025-12-04, 2:00 p.m.

Maximum Number of Resumes – 1 (one)

Assignment Type – Starting October 20, resources are expected to come into the office 4 days per week. Starting January 5, resources are expected to come into the office 5 days per week.

MUST HAVES:

• 5+ years of knowledge and experience working with federal/provincial/broader public sector healthcare related projects
• Demonstrated alignment with the Ontario Digital Service Standard, ensuring delivery practices reflect user-centered design, accessibility, privacy, and security principles.
• Identifying, prioritizing, and articulating risks and issues at senior executive levels; developing and recommending mitigation strategies.
• Driving agile delivery with product-focused teams; collaborating with business analysts and system designers to define scope, translate business requirements into functional specifications, and ensure alignment with operational/IT needs.