Public Engagement Advisor at City of Edmonton

The City of Edmonton is committed to the highest quality of meaningful public engagement with Edmontonians. The Integrated Infrastructure Services (IIS) Public Engagement team is seeking a Public Engagement Advisor to support a diverse portfolio of city-shaping projects. We are looking for a team member who is curious about finding collaborative solutions to complex situations and committed to inclusive, creative and effective engagement with Edmontonians to support decision making.

Drawing upon your breadth of knowledge about best practices in public engagement and relationship building, you will support portfolios and project teams in planning, implementing, reporting and evaluating public engagement processes. You will thrive in this role if you approach challenges with a curious, tenacious, leadership-oriented and service-minded spirit.

What will you do?

• Provide strategic advice and guidance to project/program teams, branches and business areas on best practices, frameworks, policies as well as tools and techniques for public engagement. This includes decision makers at the Manager, Director, Branch Manager and Deputy City Manager levels
• Consult with clients to create detailed public engagement processes and plans based on specific engagement needs and priorities
• Create strategies and action plans, and identify resource requirements and timelines for public engagement
• Plan and support the implementation of digital and in-person public engagement activities including the selection of approaches, tools and techniques
• Gather, analyze, synthesize and share public engagement feedback, leveraging online and digital tools and platforms
• Monitor, report and evaluate participation in and participant experience of public engagement activities
• Implement strategies that demonstrate an understanding of stakeholder concerns and mitigate issues
• Work collaboratively with clients to understand their engagement needs and priorities
• Research and implement best and innovative practices and test new engagement techniques
• Assist in developing new processes, tools and policies to support online engagement activities
• Identify and understand complex issues and how they may impact public engagement activities
• Utilize project management to identify strategies, action plans, resource requirements and timelines for public engagement
• Oversee procurement and/or managing and evaluating consultant teams
• Perform other related duties as required
  
  
  

Qualifications:

• Bachelor's Degree in Social Sciences, Community Development, Planning, Communications or Public Relations, or a related field
• A minimum of 5 years of experience in the design and delivery of public engagement processes and strategy, including understanding of the theory, best practices and application of public engagement, and data analysis and reporting
  
  
  

Skills required for success:

• Experience as a facilitator and in planning and delivering meetings and workshops with internal and external stakeholders
• Ability and willing attitude to work respectfully and collaboratively with others and to take initiative in a complex, high-volume environment
• Demonstrated ability to leverage strong relational and project management skills to work with internal and external stakeholders in a complex environment
• Experience in inclusive approaches (such as Gender Based Analysis Plus or other) to foster engagement
• Excellent communication skills and presentation skills
• Proficiency in using and learning various software programs, including Gmail, Google Calendar, and Google Docs, is required
• Demonstrated ability to achieve results in the context of a respectful, inclusive and service-minded style
• Alignment to our Cultural Commitments and Leadership Competencies
• Embrace a culture of equity, diversity, reconciliation and inclusion
  
  
  

Assets:

• Membership in and training by the International Association of Public Participation or other formal training in public engagement
  
  
  

Condition of Employment:

• Applicants may be tested
  
  
  

Work Environment:

• This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
• This position may require occasional evening and weekend work.
  
  
  

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected] . Learn more about our benefits .

Up to 1 temporary full-time positions for up to 18 months in accordance with Article 18.02 of the Collective Agreement

and up to 1 temporary full-time position, for up to 11 months

Hours of Work: 40 hours per week

Salary Range: $41.847 - $52.537(Hourly); $87,376.540- $109,697.260 (Annually)

Recruitment Consultant: JF/MZ

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.