Regional Lead, Supply Chain Op at Rogers Communications

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

We are currently seeking a Regional Lead, Supply Chain Ops for our Calgary RFC Team at our National Distribution Centre!

The Regional Lead, Supply Chain Ops is responsible for the following

• Coordinate daily Calgary RFC warehouse operations in the Supervisor’s absence
• Collaborate closely with other departments as required to continuously improve, adhere to safe efficient operations
• Provide direction to other employees to ensure SOPs, work procedures are meeting expectations and documenting any amendments needed
• Build management reports on operational activity, critical metrics, expenditures as required
• Prioritize and assign tasks to ensure that the team’s resources are used optimally, that work schedules and targets are met, and participate in our Lean and continuous improvement program
• Receive, put away, pick, pack and ship product, book delivery appointments, assign picking orders, participate in our Lean and continuous improvement program.
• Lift items up to 50lbs larger items will be 2 person or mechanically assisted
• Lead team through mentorship, coaching and training in accordance with National Supply Chain Best Practices
• Safe forklift and other warehouse equipment operation
• Adhere to all safety procedures when on site or performing any functions in or around the facility
• Provide weekly and monthly department reports to Regional Supervisor, Supply Chain
• Work both individually and collaborate as part of a team
• Consistently adhere to business procedure guidelines
• This is achieved and maintained through various tools, software systems, some of those are Oracle, Logfire WMS, Word, Excel, Outlook, and other shipping/courier software.
  
  

What You'll Be Doing

This role is designed to be flexible and adapt to what may be required any specific day! Prior notification will be given whenever possible if changes are occurring. A Lead would be coordinating and perform when required;

• Daily receiving, picking, shipping functions
• Other tasks as assigned may include delivery appointment scheduling and pick wave assigning, attending meetings, various project support, and coordination as it pertains to the team's, RFC Calgary overall operations
• Every single day begins with checking emails and acquiring the days tasks, performing the required safety checks and attending our daily morning meeting. Working with an immediate team of approximately 16 people, other teams throughout the warehouse and external vendors
• Ongoing, communication is a crucial part of our operations, verbally, documentation, data collection
• Working both alone and collaborating with others to meet our daily targets and continuously improve our operations
• Team leads, Supervisor’s and manager are available for support daily where required. Safe operational environment is Shaw’s number one concern, all employees are empowered to and have the expectation to maintain a clean and safe environment, achieved through daily safety observations and cleaning practices
  
  

What You'll Bring

• High school diploma or equivalent (GED)
• Minimum of 3-year warehouse and logistics experience
• 3 or more years of customer service-related experience
• Previous experience in leading employees, direct reports
• Excellent communication skills both verbal and written (telephone/face to face)
• Able to optimally work individually or in a team environment
• Ability to prioritize and perform multiple responsibilities in detail
• Proficient in Window based software such as Word, Excel, and Outlook
• Proficient in WMS and Oracle ERP systems
• Ability to meet employer's attendance policy
• Ability to multitask with phenomenal attention to detail
• Maintain the highest levels of customer care while demonstrating a friendly and collaborative demeanor
• Standing for long periods of time
• Significant walking
• Forklift Certification
• A valid driver’s license
  
  

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule Full time

Shift Day

Length of Contract Not Applicable (Regular Position)

Work Location 4950 47 Street NE (7812), Calgary, AB

Travel Requirements Up to 10%

Background Check(s) Required Canadian Criminal Record Check

Posting Category/Function Supply Chain / Logistics & Fulfillment

Requisition ID 328712

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes Corporate