Specialist, Data and AI Governance at Air Canada

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Governance Specialist, Data & AI is responsible for designing, implementing, and overseeing Air Canada’s Data & AI Governance Programs. This role ensures that all Data & AI initiatives comply with ethical, regulatory, and organizational standards, working collaboratively with IT, Data, Legal, Compliance, Privacy, and Business teams. The Specialist will drive the adoption of responsible AI and data governance practices, fostering a culture of transparency, accountability, and trust in how data is managed, and AI is used across the organization.

Responsibilities

• Establish, update and enforce company-wide (incl. affiliates) policies, directives and procedures to maintain trusted AI systems, as well as data integrity, protection, effective usage and alignment with regulatory requirements.
• Collaborate with privacy, legal, compliance, business, and technical teams to ensure AI solutions and data practices adhere to governance standards, including privacy principles, ethical requirements, data integrity, and regulatory compliance.
• Develop and conduct training programs to promote a culture of responsible AI and strong data governance and ensure understanding and adherence to Data & AI governance principles.
• Implement monitoring systems to track compliance and effectiveness of Data & AI governance policies and procedures and generate regular reports for senior leadership.
• Monitor industry trends and best practices in Data & AI governance to keep Air Canada ahead.
• Ensure knowledge transfer to peers by coaching and mentoring to build the Data & AI governance capability in the organization.
• Oversee cross-functional data stewardship activities to ensure accurate and consistent data across all systems and processes.
• Drive coordinated efforts to ensure comprehensive documentation of AI models and solutions utilized across the organization, leveraging our Governance platform for consistency and transparency.
• Lead assessments and impact analyses for AI initiatives, including bias detection, explainability, and accountability.
• Develop a strategy to govern and monitor new AI trends, including AI Agents.
• Own the process of addressing audit findings and developing remediation plans.
  
  

Qualifications

• Bachelor’s degree in information technology, Data Governance, Law, business or related field; Master’s degree an asset
• 5+ years of experience in technology governance, compliance, AI Strategy or risk management; experience in AI or data governance preferred
• Strong understanding of AI technologies and ethical considerations
• Knowledge of AI governance, ethics, and regulatory frameworks.
• Certifications in Data Governance Frameworks, such as DAMA and/or DCAM would be a plus.
• Experience with Collibra or other governance platforms considered an asset
• Knowledge of cloud computing platforms (Microsoft Azure, AWS, Google Cloud or Snowflake) and data warehousing.
• Excellent communication, problem-solving, and stakeholder management skills
• Experience in policy development and implementation
• Analytical mindset and attention to detail
• Demonstrates a pragmatic approach with a strong focus on achieving tangible results
• Ability to navigate through ambiguity and changing priorities
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
  
  

Conditions Of Employment

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.