Bilingual Talent Management Specialist - Assessment SME at Intact

Date: 4 hours ago
City: Toronto, ON
Contract type: Full time

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for a Bilingual Talent management Specialist (Assesment SME) to join our Talent Strategy team!

In this role you will lead the implementation of standardized assessment practices across Talent Acquisition and Talent Management, working closely with the Assessments team as the Subject Matter Expert, to transform the way we hire, identify potential, and develop our talent.

Here are a few ways you'll make a difference:

  • Develop and refine processes and tools to support the effective adoption of assessments and the implementation of technology solutions leveraging Workday. Stay informed on best practices and tools to recommend improvements that enhance these processes and trainings.

  • Design and deliver training for Human Ressources, Talent Acquisition, Talent Management and business leaders on assessment utilization and application.

  • Conduct SuccessFinder debriefs for Director-level and above to support development planning and coach leaders on SHL-led debriefs for quality and consistency.

  • Collaborate closely with vendors to extract data from completed assessments and work with stakeholders to apply this information to employee development and talent decisions, crafting insightful narratives about our talent pools.

  • Monitor the completion and effectiveness of assessments by developing KPIs and dashboards, using insights to guide improvements in debriefs, training, and processes.

What you bring to the table:

  • For all candidates across Canada (Québec and Ontario): Bilingualism (French / English) is required considering the need to interact (conduct debriefs in both languages) on a regular basis with colleagues across the country.

  • Bachelor's degree in Organizational Psychology or Business or a combination of education and relevant experience.

  • Expert certification in SuccessFinder; SHL knowledge is beneficial.

  • Experience in human capital consulting, with 5+ years conducting debriefs for senior leaders (Directors and above).

  • Strong communicator with emotional intelligence, able to deliver constructive feedback independently.

  • Understanding of assessment standards, ethics, and best practices, coupled with an inclusive approach to assessment development and delivery that values diversity.

  • Proficient in data analysis and comfortable using Excel, with the ability to derive insights and execute process mapping and improvement initiatives.

  • Skilled in leveraging systems such as Workday and vendor platforms to meet requirements effectively.

  • Project and program management skills are an asset, along with a proactive approach, problem-solving abilities, and an innovative mindset.

  • No Canadian work experience required however must be eligible to work in Canada

#LI-hybrid

What we offer


Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.


We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.


As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.


We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.


If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

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