Data Scientist at Manulife

About The Company

Manulife Financial Corporation is a leading international financial services provider dedicated to helping individuals and businesses make informed decisions that improve their financial well-being. With a rich history of innovation and customer-centric solutions, Manulife operates across multiple countries, offering a broad range of insurance, wealth, and asset management services. Our commitment to diversity, inclusion, and sustainable growth positions us as a trusted partner for our clients and a preferred employer for talented professionals. To learn more about our mission, values, and global impact, visit https://www.manulife.com/en/about/our-story.html.

About The Role

We are seeking a motivated and skilled Data Scientist to join our Canadian Artificial Intelligence team, specializing in fraud detection. This pivotal role involves developing sophisticated AI and machine learning models aimed at enhancing our fraud detection capabilities across various business operations. As a Data Scientist, you will be responsible for designing, implementing, and deploying analytical solutions that leverage both traditional and emerging techniques such as outlier detection, link analysis, and fraud pattern recognition. Your work will directly contribute to strengthening security measures, improving customer experience, and increasing operational efficiency. The ideal candidate will have a strategic mindset, a passion for innovation, and the ability to collaborate effectively with cross-functional teams to deliver impactful results.

Qualifications

• Proven experience in data science, analytics, or a related field, preferably with a focus on fraud detection
• Bachelor’s, Master’s, or Ph.D. degree in Computer Science, Data Science, Statistics, Engineering, or a related discipline
• Proficiency in programming languages such as Python, with experience using machine learning libraries and frameworks
• Experience with cloud platforms like AzureML and Databricks
• Knowledge of data visualization tools such as PowerBI
• Understanding of software engineering best practices, including coding standards, code reviews, source control, and testing
• Strong analytical and problem-solving skills with the ability to think critically and creatively
• Excellent communication and collaboration skills for working effectively within multi-disciplinary teams
• Experience with Salesforce is preferred but not mandatory
  
  

Responsibilities

• Utilize advanced statistical methods and machine learning techniques to analyze complex datasets and identify fraudulent activities and patterns
• Develop, refine, and deploy predictive models to enhance fraud detection accuracy and operational efficiency
• Collaborate with security and risk teams to develop strategies for fraud prevention and mitigation
• Implement real-time monitoring and alert systems to enable rapid detection and response to fraud incidents
• Work closely with product development teams to integrate fraud detection capabilities into existing and new products, ensuring robust security measures
• Design and implement data-driven solutions to streamline fraud detection processes, reducing false positives and increasing efficiency
• Analyze customer transaction data to identify suspicious behaviors, ensuring a secure and seamless customer experience
• Partner with cross-functional teams to translate business challenges related to fraud into data science projects and deliver impactful solutions
• Ensure data integrity, accuracy, and security while adhering to industry regulations and best practices for data management
• Stay updated with emerging trends in fraud detection and data science, fostering a culture of continuous learning and innovation
  
  

Benefits

• Competitive salary range between $75,880.00 CAD - $140,920.00 CAD, commensurate with experience and qualifications
• Comprehensive health, dental, mental health, and vision insurance coverage
• Short-term and long-term disability insurance, life and AD&D coverage
• Wellness benefits, including mental health support and employee assistance programs
• Retirement savings plans, including pension and global share ownership plans with employer matching contributions
• Flexible paid time off including holidays, vacation, personal, and sick days
• Statutory leaves of absence and family-related benefits such as adoption and surrogacy support
• Opportunities for professional development, training, and career growth within a global organization
• Supportive and inclusive work environment that values diversity and well-being
  
  

Equal Opportunity

Manulife Financial Corporation is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where all employees and applicants are treated with respect and fairness. We strive to attract, develop, and retain a workforce that reflects the diverse communities we serve. Our recruitment, retention, and advancement practices are designed to be free from discrimination based on race, ethnicity, gender, age, sexual orientation, disability, religion, or any other protected characteristic.