L4 Design - Creative Studios at TELUS

Location: Toronto, ON, CA Calgary, AB, CA Vancouver, BC, CA Req ID: 51786 Jobs by Category: Sales and Marketing Job Function: Marketing Status: Full Time Schedule: Regular

Description

Join our team and what we'll accomplish together

Join the Digital Sales & Marketing team at TELUS as we reimagine omnichannel experiences and make digital the channel of choice. We’re creating seamless, personalized journeys that drive engagement, eCommerce growth, and conversion. Guided by a customer-first mindset, we’re unlocking new opportunities for our customers, communities, and team members.

As an L4 Senior Designer on the Creative Studios team, you’ll play a key role in shaping how our customers experience our brand across digital storefronts and go-to-market campaigns. You’ll lead the visual design of high-impact eCommerce initiatives — from product launches and seasonal promotions to ongoing performance marketing content — ensuring every touchpoint is visually engaging, conversion-focused, and unmistakably on-brand.

You’ll collaborate closely with marketing, product, and technology partners to bring offers and experiences to life through thoughtful design that connects strategy with storytelling. This is a hands-on senior role that combines creative excellence, strategic thinking, and operational precision.

What You’ll Do

Design Leadership

• Drive high-impact visual design for eCommerce and go-to-market initiatives across web and app.
• Translate briefs and business goals into compelling, conversion-driving creative concepts.
• Deliver design that balances brand integrity, storytelling, and performance objectives.
• Oversee creative quality across projects — ensuring every deliverable reflects best-in-class design standards and brand consistency.
• Mentor mid-level and junior designers, fostering a culture of curiosity, collaboration, and continuous learning.
• Partner with the Creative Director and designers to improve workflows and delivery efficiency.

Cross-Functional Collaboration

• Partner closely with content writers, product managers, and content managers to deliver frictionless, customer-first experiences.
• Contribute to creative and marketing strategy discussions, bringing a design perspective to business challenges.

Brand Stewardship & Innovation

• Uphold and evolve the visual expression of the brand across digital channels.
• Push creative boundaries through experimentation.
• Ensure accessibility, inclusivity, and responsiveness are core to every design decision.

Qualifications

You’re the right fit if you have:

• 6–8 years of experience in digital, eCommerce, or marketing design — ideally with agency and corporate experience.
• A strong portfolio that demonstrates best-in-class digital design, brand storytelling, and conversion-focused creative
• Advanced proficiency in Figma, Adobe Creative Suite, and related design tools.
• Strong understanding of responsive design, UX principles, web accessibility, and the eCommerce customer journey.
• Proven ability to translate complex offers and messages into clear, visually compelling designs.
• Excellent communication and presentation skills — you’re comfortable selling ideas and articulating design rationale to non-design audiences.
• Experience working in agile or matrixed environments with multiple stakeholders.
• A growth mindset and a collaborative approach to creative problem-solving.

Bonus points if you have:

• Experience with A/B testing, personalization, or performance marketing optimization.
• Interest in how AI and automation can enhance creative workflows.
• Hands-on experience with video editing and motion graphics creation.

Salary Range: $92,000-$138,000 Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.