Accounts Receivable Collections Officer (Under Review) at City of London

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Title: Accounts Receivable Collections Officer (Under Review)

Job Close Date: Dec 12, 2025

File Number:

3202 Employee Group: Local 101

Service Area:

Finance Supports Division: Financial Services

Job Type:

Full-Time Temporary (up to 1 year) # of Openings:

1

Summary of Duties:

Reports to the Manager, Accounting Operations or designate. Performs and administers the collection process, and accounting functions related to the Provincial Offences Act, and other accounts receivable, and penalties. Responsible for the direction and training of Accounts Receivable and Accounting Clerks.

Work Performed:

• Responsible for coordinating the workflow of the Accounts Receivable Clerks, including all activities associated with the collection of Provincial Offences fines and accounts receivables and the data entry of accounts receivable information into the general ledger and collections software applications.
• Responsible for coordinating the workflow of the Accounting Clerk, including all activities associated with the cash and account reconciliations of the Provincial Offences office, and other general ledger accounts.
• Monitors staff compliance with legislation and guidelines with Municipal Act, Provincial Offences Act, and Authorized Requester Information System (ARIS) used by Ontario Ministry of Transportation, as well as compliance with internal procedures.
• Co-ordinates and liaise with staff from Legal Services Division for filing with appropriate court (i.e., Certificates of Default; Writs of Execution; Notices of Examination; Garnishments; etc.).
• Co-ordinates the add to tax roll process for collection of outstanding debts.
• Co-ordinates collections of Provincial Offences Act fines, and accounts receivable invoices with third party collection agencies.
• Monitors expenses, recoveries and litigation actions.
• Prepares background investigation for credit reporting, such as Credit Bureau checks and personal property security searches.
• Reviews outside collection agency listing and monitors recoveries and progress of accounts with each agency.
• Prepares reports to monitor account activities.
• Monitors and maintains Provincial Offences fine information in a collection software application, such as Provincial system ICON (Integrated Courts Offence Network), and CAMS (Court Administration Management System).
• Implement collection strategies and contributes to the preparation of reports, including reports to City Council/Committees.
• Responds and communicates with debtors regarding defaulted fines, negotiates payments and resolves potentially volatile situations as required.
• Makes recommendation to senior staff on accounts for write-off.
• Oversees daily cash reconciliations of the Provincial Offences office; monitors Provincial Offences receivables and payables and reviews prepared Provincial reports.
• Reviews and approves accounting transactions and data entry documents to ensure adherence to generally accepted accounting principles for municipalities and adherence to Corporate Administrative and Council Policies, including but not limited to, journal entries, vouchers, receipts, and invoices.
• Performs related duties as assigned.

Qualifications:

Minimum three year college diploma in accounting, OR a degree with completion of modules 1, 2, 3, 4, 5.1, 5.2, 6, 11 and 12 of the CPA PREP program or equivalent.

Experience:

Two years’ related experience.

Specialized Training & Licenses:

Skills and abilities in the following areas are necessary:

• Demonstrated proficiency in word processing, spreadsheets and various software.

Compensation & Other Information:

$53,832 - $76,833 (Level 11)

This posting is for one (1) permanent full-time position being filled on a temporary full-time basis for up to 1 year.

This position is currently under review.

Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.

Work Arrangement: Onsite. Subject to change in accordance with business requirements.

These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

NOTE: Applicants may be required to complete a job related test.

Police Record Check:

The successful candidate will be required to complete a Criminal Record Check.

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

Phone: 519-661-4930, TTY: 519-661-4889, Email: [email protected].