Senior Medical Director, Kamloops Acute at Interior Health Authority

Job Summary

In accordance with the established vision and values of the organization, the Senior Medical Director, Kamloops Acute, (SMD; also known as the Chief of Staff, Royal Inland Hospital) provides medical leadership to support high quality care delivery and improve quality outcomes for patients as well as support achievement of the Medicine portfolio and Interior Health (IH) strategic priorities.

Reporting to the Executive Medical Director, Clinical Operations – IH North, the SMD works in a dyad relationship with the Executive Director, Royal Inland Hospital (RIH) to provide clinical expertise and leadership for clinical services at RIH and in support of surrounding areas.

Through engagement of the medical staff and mentorship / management of reporting medical leaders, the SMD supports IH leadership to promote the development, approval, and adoption of standards, processes, and guidelines in the clinical setting. The SMD also supports implementation of the Medical Staff Bylaws and Rules.

This position requires dedicated administrative time that can be flexible to support ongoing clinical practice.

Typical Duties And Responsibilities

• In partnership with RIH Clinical Operations leadership, the SMD is responsible for oversight and medical leadership for acute care for the assigned geographic region, including but not limited to:
• Providing medical leadership direction and clinical expertise for the implementation of strategic and operational plans, including participating in budgeting processes, utilization management of clinical resources, and communication with Medical Staff on the outcomes and impacts of these plans.
• Leading and coordinating the development and implementation of policy and related best practices, processes, and procedures to successfully integrate evidence-based clinical standards of care into clinical practice.
• Engaging with patient care providers with varying roles including physicians, nurse practitioners, physician extenders, nursing staff, and ancillary department personnel to contribute to change management, innovation, and system quality improvement.
• Collaborating with IH Quality and Patient Safety for the development and monitoring of quality metrics and framework(s).
• Participating in or providing clinical expertise to critical incident reviews, Patient Safety Learning System investigations and patient safety concerns, as needed.
• Supporting the implementation of risk management strategies to mitigate issues/risks to achieve short, medium, and long-term objectives, strategies, plans, and programs to optimize service, improve patient experience, and meet Interior Health strategic priorities for delivering high-quality care.
• Engaging with Medical Staff and other community practitioners to support Accreditation requirements.
• Chairing the local quality committee.
• Provides present and compassionate medical leadership management to the medical staff, including recruitment, engagement, contract management, performance monitoring and review, professional development, medical staff workforce and succession plans.
• Manages the assigned budget and administers the resources therein.
• Ensures Medical Staff professional conduct and manages the performance, behaviour and, if necessary, discipline of members of the Medical Staff and contracted practitioners. The SMD:
• Is accountable for medical governance as outlined in the IH Medical Staff Bylaws, Rules, and Policies.
• Models professional, respectful behaviour in the workplace.
• Manages clinical performance issues wherever they are identified in the site, manages disruptive medical staff behaviour in accordance with IH policies, and works to develop rehabilitation programs for medical staff whose performance/behaviour does not meet acceptable standards.
• Addresses complaints against medical staff in a proactive and timely manner, making sure all appropriate steps are followed and documented in accordance with IH policies.
• Leads the development, implementation, and adherence to the medical staff resource plan and the related IH medical staff recruitment, credentialing, privileging, appointment, and reappointment processes, including:
• Overseeing local medical staff resource planning by working with the local Medical Staff, Local Medical Advisory Committee (MAC), Regional MAC, and Executive Medical Director(s) to develop and keep current a medical staff resource plan for the site.
• Ensures that the medical staff recruitment, appointment, and reappointment process complies with the appropriate IH Medical Staff Bylaws, Rules, and Policies; and provides secretariat services for these processes.
• Represents Interior Health by developing and maintaining collaborative working relationships with internal and external partners to address issues, share information, and promote partnerships. This includes the Divisions of Family Practice, other B.C. Health Authorities, Ministry, provincial, and national organizations on approved initiatives.
• With the assistance of the IH Communications & Engagement portfolio, supports interaction with the public, media, and other interest groups on matters affecting the portfolio.
• Collaborates with the Southern Medical Program and the UBC Faculty of Medicine to facilitate successful achievement of shared academic programs and goals.
• Considers the UBC and IH academic perspectives in the planning and promotion of clinical teaching and/or research opportunities and the recruitment of academic physicians.
• In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations, and implementing required corrective actions.
• Participates in Medical Leadership On-Call structures, on an equitable basis.
• Performs other related duties as required.
  
  

LEADS Capabilities

Demonstrates All LEADS Capabilities, In Particular

• Leads Self/Cultural Agility – self-awareness, demonstrates character, noticing and adapting to cultural uniqueness to create a sense of safety for all.
• Engages Others/Empathy – fosters the development of others, communicates effectively, builds effective teams, listens with heart rather than reacting.
• Achieves Results/Process Orientation – sets direction, strategically aligns decisions with vision, values & evidence, accepting that use of process orientation and a ‘good relationship’ are concrete deliverables.
• Develops Coalitions/Building a Trust-Based Relationship – builds partnerships & networks to create results, demonstrates a commitment to customers & service, navigates socio-political environments, building personal relationships in addition to professional ones, participating in open exchanges of experiences and culture.
• System Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Indigenous people.
  
  

Skills And Abilities

• Analytical ability to conceptualize well in unstructured, dynamic, and/or multidisciplinary environments where analysis, foresight, intuition, and mature judgment are required.
• Knowledge of fundamental theories, principles, and practices that lead to solutions for unusual or unprecedented problems.
• Communication and interpersonal skills necessary for frequent contact with internal and external partners.
• Ability to persuade and negotiate in controversial or sensitive situations, with the ability to exercise almost complete discretion in how and what to communicate.
• Leadership skills, including a demonstrated willingness to pursue leadership roles with increasing levels of accountability; comfort with decision-making responsibilities; coaching, teaching, and counseling skills; and the ability to inspire and build confidence in others while forging alliances and garnering support.
• An in-depth knowledge of regulations and guidelines related to areas of responsibility.
• Physical ability to perform the duties of the position.