Employment Consultant - Multiple Locations at COSTI Immigrant Services

Duties:

• Provides employment counselling services to job seekers, including newcomers, persons with disabilities, seniors, indigenous, disadvantaged youth and adults.
• Ability to case manage 200+ client intakes per year, and assign monthly job placement(s) outcome targets, conduct weekly and monthly follow-up up and monitor in the WCG – FFAI Integrated Employment Service system
• Conducts comprehensive intakes and employability assessments with clients using the Common Assessment Tool (CAT)
• Obtains and interprets the results of in-depth career and employment assessments and creates and supports client(s) through a personalized Employment Action Plan(s)
• Maintains accurate records and reports in accordance with funder requirements, tracking client progress, employment outcomes, and program impact.
• Meets and exceeds key performance indicators (KPIs), including job placements, retention rates, and service delivery targets set by funders.
• Conducts Employer Outreach to develop and secure employment opportunities for clients, where appropriate, and initiates a Brokered Incentive Agreement (s) (BIA).
• Keeps abreast of labour market trends and provides information to clients when conducting job search activities in person one on one and/or group sessions.
• Administers and records financial support(s) for clients and employers using FFAI and internal databases and processes.
• Assists clients in preparing and meeting the objectives of the Better Jobs Ontario and other training Applications.
• Writes rationales for clients seeking Better Jobs Ontario, Job Creation and other training opportunities.
• Conducts 1 -3-6-12 monthly scheduled follow-ups with clients, monitors and supports their progress and job retention to ensure their employment service plans are fulfilled.
• Provides one-on-one assistance in resume/cover letters/interview skills as required.
• Maintains up-to-date job search and social support information and resource materials to support clients and make appropriate referrals as required
• Maintains electronic case notes/rationales in databases such as FFAI and CIS and service entries throughout the client relationship
• Collaborate with Community Service Providers to foster relationships with these partners for intake and additional holistic support services to address clients’ specific needs.
• Conducts client service surveys at various checkpoints throughout the period the client is engaged in service.
• Facilitates structured employment-related individual and group workshops utilizing various engagement methods.
• Assists with job fairs, employer and special events, and other duties as required.

Qualifications:

• Social Services Worker Diploma or equivalent with relevant practicum experience.
• Completion of Career and Work Diploma or Social Services Diploma or a diploma in Business Administration, Human Resources, or related discipline
• Demonstrated experience working with job seekers from diverse backgrounds, including youth, indigenous groups, visible minorities, newcomers, internationally trained professionals, apprentices, employers and the community.
• Ability to track client progress and manage program objectives according to the funder guidelines.
• Demonstrated ability to meet and exceed key performance indicators (KPIs), including job placements, retention rates, and service delivery targets set by funders and program targets.
• Excellent Customer Service Skills, with experience in serving high needs populations
• Self-motivated, demonstrated ability to work independently, with the ability to identify and solve problems, and know the difference, with the ability to motivate others.
• Experience in employment counselling, guidance and job placement with proven outcomes in serving multi-barriered clients.
• Experience working with WCG’s system (FFAI/CaseFLO, MLITSD Case Management System (EOIS CaMS), an asset
• Demonstrated experience delivering virtual services using Teams
• Must have strong case management and client employment action plan development skills.
• Demonstrated knowledge of job creation programs, education and training programs and subsidized training programs.
• Knowledge of the current labour market and industry trends.
• Thorough knowledge of job search techniques, strategies, information and resources.
• Excellent communication (oral & written) and interpersonal skills.
• Knowledge and comfortable using computer packages such as Word, Excel, email, Teams, internet, and ability to learn new systems as required.
• Level B Certification in Career Assessment tools is considered an asset.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
• Will be required to work onsite.

Location:

Mississauga, Brampton, Vaughan, Toronto

Duration of Position:

January 5, 2026 to March 31, 2026

Starting Salary Range:

$32.19 to $33.75 per hour

Posting Date:

2025-12-08

Closing Date:

2025-12-19

Notes:

Qualified candidates are invited to submit their resumes and cover letters as one file, by clicking #190-25 on the below link: https://creg.costi.ca/ui/hr/resume.aspx?refno=190-25&site=costi