Account Manager | Vancouver at TK Elevator

TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

Role Responsibilities

• Responsible for meeting monthly sales quotas by proactively seeking contracts, preparing job proposals with cost estimates, managing accounts and developing and maintaining strong relationships with new and existing customers
• Prepare and deliver presentations for prospective customers
• Negotiate prices and other job proposal terms
• Prepare booking packages
• Contact existing or prospective customers to maintain and increase customer base
• Visit job sites to check the status of current job or to determine scope of prospective job
• Review and complete appropriate paperwork after job has been completed
• Personally investigate complaints from customers
• When necessary, contact customers for collection purposes and identify alternative options for payment
• Attend out of town sales meetings and/or regional trainings
• Complete daily, weekly, monthly, and yearly reports
• Performs other duties as assigned

Role Qualifications

• Minimum of 2 years of sales experience, preferably in a B2B environment
• Bachelor's degree is preferred but not mandatory
• Strong interpersonal skills with a proven ability to build rapport and maintain long-term client relationships
• Demonstrated business acumen with the ability to manage competing priorities, meet deadlines, and achieve defined sales targets
• Excellent negotiation and consultative selling skills with a strong ability to identify and respond to customer needs
• Proven ability to manage conflict and work effectively in a collaborative, team-oriented environment
• Technical or mechanical aptitude is considered an asset
• Project management experience or the ability to coordinate with internal teams and manage client expectations is highly desirable

Additional information

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.

Additional information

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.