Manager, Local Contract & Bid Sales at Sysco Canada Inc.
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
Role Responsibilities:
Lead Key Account Representatives within the region and deliver the agreed upon financial plan and targets
Coaching, training, performance management, and providing feedback to improve associate performance
Oversee account management and service level of contract customers
Negotiate both contract renewals and new potential customer agreements as needed
Escalation point of contact for customer issues
Execute performance management routines
Understand Customer contracts and enforce compliance mutually
Support and communicate company goals to assure Sales Plan and Profitability
Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data
Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files
Accountable to the continuous improvement of Sysco's Net Promoter score
Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.
Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.
Enable, champion and embrace an inclusive culture
Perform other duties as assigned
Qualifications/Skills/Job Requirements (About you):
Minimum of five (5) years of Sales experience
Progressive Sales Management experience and leading teams
University or College degree/diploma or equivalent experience required
Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook
Lead a team of high performing sales associates to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing)
Demonstrated ability to coach and mentor peers and associates
Strong financial acumen and ability to properly plan and execute business plans
Demonstrated skills in the area of consultative selling, networking and negotiations
Business and restaurant operations acumen to manage sophisticated customers
Strong interpersonal skills and ability to work with and influence a variety of key stakeholders
Ability to express information in terms of profit and loss, food cost and expense ratio
Strong communication skills; ability to effectively communicate with internal and external teams
Ability to understand and manage compliance to contracts
Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
Embraces change and champions corporate initiatives
Valid driver's license with access to a vehicle may be required
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