Business Intelligence Analyst at Servus Credit Union

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a Business Intelligence Analyst in our Data Analytics Department.

Posting Closes: January 4th, 2026

Location: Remote Friendly (Hybrid), Calgary

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Business Intelligence (BI) Analyst plays a critical role in driving data-informed decision-making across the credit union. This position is responsible for gathering, analyzing, and interpreting data to uncover trends, identify opportunities, and support strategic initiatives. Working closely with departments such as finance, operations, marketing, and member services, the BI Analyst develops dashboards, reports, and visualizations that improve business performance, member engagement, and operational efficiency.

The role also involves aligning insights with regulatory compliance and regional economic considerations.

What You’ll Be Doing

• Develop and maintain business intelligence dashboards, reports, and visualizations to support decision-making processes.
• Extract, clean, and analyze data from various sources to identify trends and patterns and generate actionable insights and recommendations to inform business strategies.
• Design, transform, and prepare data for reporting, ensuring the data is accurate, and tailored to support business intelligence needs.
• Collaborate with cross-functional teams in an agile environment to define reporting requirements, ensuring alignment with business goals and driving continuous process improvements.
• Ensure data integrity and reliability by implementing data validation techniques and performing regular audits of data sources and pipelines.
• Stay updated on the latest BI tools and trends, proposing innovative solutions to improve data visualization and reporting capabilities.
  
  

What You Bring

Experience:

• 3+ years’ hands-on experience in a Business Intelligence development role.
• Hands-on design and development experience using Power BI and SQL mandatory, SSAS, SSRS and SSIS familiarity is an asset.
• Data modelling, unit testing and Master Data Management experience is desirable.
  
  

Education And Training

• Post-secondary education in computer technology or IT related discipline from an accredited institution.
  
  

Other: Occasional travel to Servus Corporate Centre (Edmonton) or regional offices may be necessary.

Why Servus?

Benefits

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Competitive compensation including performance-based incentive pay and profit share
• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Meaningful work towards individual and corporate goals 
• Opportunities to get involved and give back through an employee volunteer program
  
  

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

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