Junior Parts Consultant at Bramgate Volkswagen

December 19 2025

Are you an experienced Parts Coordinator looking to take the next step-up in your career? If so, we have a new challenge for you.

Bramgate Volkswagen opened in 2015 at the Mayfield Mall in Brampton. We have grown to be the preferred choice for Volkswagen products in the Northwest Peel/GTA region. We looking to appoint a Junior Parts Consultant to join our team. We are seeking professionals who have outstanding work skills and are committed to developing lifetime clientele with a leading premium brand. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading!

Key Responsibilities

As Junior Parts Consultant, you will be responsible for delivering outstanding customer service and parts knowledge. You will take orders over the phone and in person, proactively assist customers browsing in the store, as well as arrange for special delivery needs for customers. You will support the shipping and receiving duties as well as efficiently find ways to search parts that are not kept within the store and strive to enhance sales by offering excellent customer service and providing information about add-ons. Your energy, self motivation, and desire to grow your career will make you the ideal candidate for this position. This fantastic opportunity is suitable for an energetic, self-motivated, customer focused individual looking to take their career to the next level!

Duties:

• Handle telephone inquiries, providing quotations and receiving orders for retail and wholesale clientele.
• Handle email inquiries direct from our corporate website and also direct from our clientele.
• Work with parts management team and external parts wholesale representative to promote the benefits and upsell on OEM Volkswagen parts to new & existing wholesale clientele.
• Prepare detailed invoices and customer statements.
• Required to maintain the inventory and cleanliness of the store.
• Handle parts requirements of customers through counter service and sales.
• Maintain customer goodwill.
• General housekeeping of the parts department area including stock room, Boutique areas.
• Parts stock bin checks, reporting discrepancies to the parts manager
• Parts bin maintenance, including updating supersessions, bin locations and labels
• Follow-up on shortages and expedite through reporting to parts manager.
• Supply service technicians with parts ordered through parts requisition forms.
• Must be able to do heavy lifting of equipment parts and tools as required from time to time.
• Maintain a high level of customer service.
• Participate in merchandising and promotional activities.
• Ensure accuracy in all transactions, inventory, and procedures.
• Work in partnership with Store Managers and other employees to maximize store sales and in-store presence.
• Performs other duties as required.

Our Company

Bramgate Automotive Inc. has been in business since 1967. We have 5 locations in the Peel region. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours!

Our vision is to make every customer experience easy, efficient, and enjoyable.

We are proud of:

• Our high volume and high-performance stores
• Canadian AutoWorld Employer of Choice (CAWEOC) Award – 2020, 2023
• Canada’s Top 25 Best Dealership to work for by Automotive News – 2018 & 2019.

The Benefits

• State-of-the art facility. Air-conditioned spaces
• Outstanding leadership and support
• Professional training and processes
• Large customer base
• Benefit package, life, dental, health, RRSP, pension plan and EAP
• Collegial workplace atmosphere
• Career advancement opportunities

What you bring to the role

• Post-secondary or college courses or equivalent relevant dealership industry experience.
• Experience in Parts department an asset.
• Volkswagen and Audi experience an asset.
• Valid Driver's License, Good driving records and Driver's Abstract.
• Must have the ability to work in a fast-paced, dynamic environment.
• Ability to make excellent sales to achieve performance in alignment with goals and objectives.
• Excellent customer service skills, interpersonal, organizational and communication skills.
• Experience in Retail sales preferred.
• Computer literate with proficiency using basic programs such as Windows and Outlook.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Strong problem identification and objection resolution skills.
• Able to build and maintain lasting relationships with customers.
• Exceptional verbal communication and presentation skills.
• Able to perform basic calculations and mathematical figures.
• Ability to work individually and as part of a team.
• Occasionally able to lift up to 80lbs occasionally.
• High level of integrity and work ethic.

If you are keen on joining this exciting, forward-thinking company and is willing to take the next step in your career growth, then please submit your resume.

Please apply, in confidence, by sending your resume to [email protected].

We thank all applicants. Only those selected will be contacted. Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.