Integrated Policy Specialist at St. Joseph's Health Centre Guelph

Reporting to the Administrator of Long-Term Care, the Integrated Policy Specialist is responsible for the development, review, alignment, organization, and ongoing management of policies and related processes for St. Joseph’s Lifecare Centre. This is a temporary full-time contract assignment for a period of 6 - 12 months.

The Integrated Policy Specialist will collaborate with St. Joseph’s Health System partners, where appropriate, to align relative non-acute policies. This role includes the creation, revision and process management of policies to best practice guidelines including meeting legislative requirements including but not limited to the Fixing Long-Term Care Homes Act 2021 and Occupational Health and Safety Act, etc.

The Integrated Policy Specialist works collaboratively with organizational team members to support the effective and relevant development, review, and management of policies. This role also leads the development and maintenance of sustainable, standardized processes for policy and practice management, including a structured system for the regular evaluation of policies to ensure ongoing accuracy, relevance, and compliance.

The Integrated Policy Specialist collaborates with non-acute campus team members to support the integration of the policy library and to coordinate communication regarding policy updates and changes, ensuring that all invested and interested parties have timely access to relevant policy information.

Key Accountabilities

Policy Development & Management

• Create an index of all needed policies, practices and standards for the organization, based on legislative compliance, best practices, resident and staff safety and organizational need.
• Ensure the index of policies, practices and standards is mapped to appropriate departmental teams.
• Develop a process for the creation, management, update, review and approval for all policies utilizing a standardized policy format across all non-acute SJHS sites.
• Ensure that there is a policy, practice or standard for each listed index item. This may include updating current available polices, creation of new policies and retirement of outdated polices in collaboration with teams and existing leads.
• Focus on policy development and the creation of working documents for departments for practices and standards.
• Create a process to monitor regulatory developments, advising leadership on necessary policy updates.
• Conduct audits, evaluations and risk assessments related to policy implementation.
• Ensure policies are written and reviewed in alignment with the organization’s mission, values, and strategic direction, while promoting equity, inclusion, and respectful language.

Project Management

• Develop and maintain a clear timeline of deliverables for the role and associated projects, including regular touch-base meetings, status updates, and reporting.
• Define project success criteria, including objectives, risks, dependencies, and site-specific requirements necessary to achieve successful outcomes.
• Identify education and change-management needs associated with policy updates to support effective implementation and collaborate on communication strategies to ensure timely policy update notifications to relevant team members at each site.
• Partner with Information Technology to implement and maintain a centralized platform for policy storage, access, and lifecycle management.

• Bachelor’s degree or diploma in Business, Project Management, or a health-related discipline, with demonstrated experience in policy development and management.
• Long-Term care and/or health care experience, preferred.
• Excellent time management and organizational skills.
• Proven experience in drafting, reviewing, and maintaining organizational policies is required.
• Demonstrated ability to lead process improvements, including needs assessments, coordination, facilitation, and follow-up.
• Experienced in quality improvement and applying business analysis tools to enhance service delivery.
• Strong computer proficiency with the ability to work across multiple systems
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational, critical thinking, and problem-solving abilities with attention to detail.
• Proven ability to manage multiple priorities and concurrent assignments.
• Experience in leading change initiatives and project management.
• Effective facilitator and collaborative team player with strong influencing skills.
• Committed to equity, diversity, inclusion, and anti-racism.
• Leads by example in promoting quality and safety with a compassionate lens with a client and staff focus.

St. Joseph’s Lifecare Centre Brantford is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all programs, facilities, and people. St. Joseph’s Lifecare Centre Brantford is committed to creating a barrier-free, accessible organization, utilizing a collaborative approach in supporting persons with disabilities during the recruitment, assessment, selection, hiring, and the ongoing employment life cycle. Upon individual request, the Lifecare Centre will endeavor to remove any barrier to the employment lifecycle to accommodate those employees with disabilities. Should any employee require accommodation through the employment lifecycle, please contact Human Resources.