Technical Project Manager at Supra ITS

Hybrid – Brampton, Ontario | Reporting to: Senior Manager

There is an immediate need for a Technical Project Manager located in Canada at Supra ITS. If you are a hands-on, infrastructure-savvy Project Manager who can confidently lead complex Infra / Cloud / Migration / Transition / Transformation initiatives end-to-end, this role is for you.

This is not a PMO only or status-reporting role. You must bring deep technical credibility across systems, networks, cloud platforms, tools, and deployments, enough to challenge architects, guide engineers, and earn the trust of customers.

ABOUT SUPRA ITS

Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) services. Headquartered in Mississauga, Ontario, Supra ITS operates with 650+ employees worldwide, including 24×7 Network Operations Centers (NOCs) in Canada and India.

Supra ITS provides a full spectrum of IT solutions including infrastructure modernization, cloud platforms, server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a security-first mindset and SLA-driven delivery model, Supra ITS takes full ownership of mission-critical IT environments so customers can focus on growth.

Canon Canada’s strategic investment in Supra ITS further strengthens this commitment bringing together Canon’s global scale and technology leadership with Supra’s agility, execution excellence, and customer-centric delivery.

For more information, visit www.supraits.com.

TEAM OVERVIEW

This is your opportunity to join a high-performing, execution-driven delivery organization with strong governance, structured processes, and senior leadership engagement. Supra ITS has an office in Brampton, Ontario (Canon Head Office), and continues to grow rapidly across Canada and globally.

You will work closely with engineering teams, service delivery leaders, vendors, and customer stakeholders, playing a pivotal role in some of Supra’s most visible and strategically important initiatives.

ABOUT THE ROLE

We are hiring a Technical Project Manager who thrives in complex, high-accountability delivery environments. This role sits at the intersection of technology and execution requiring both strong project leadership and hands-on infrastructure knowledge.

You will lead projects such as:

• Infrastructure refreshes and modernization
• Data Center and Cloud migrations (Azure, AWS, hybrid)
• Customer onboardings and transitions
• Data center exits and consolidations
• Security, network, and platform transformations

You are expected to understand the technology deeply, not just track timelines.

WHAT MAKES THIS ROLE UNIQUE

• Technical credibility required: You are not just managing engineers you understand what they are doing
• High-visibility work: Projects directly impact strategic customers and executive stakeholders
• Prestige & stability: Backed by Canon, a global Fortune 500 organization
• End-to-end ownership: From initiation and design through execution, cutover, and stabilization
• Hybrid flexibility: Canada-based with the ability to work across distributed global teams
• Accelerated career growth within a high-growth MSP as we expand across the U.S., owning complex infrastructure, cloud, and migration programs across a diverse SMB client base

YOU ARE!

A technically grounded, highly organized Project Manager who is comfortable leading from the front.

You are:

• Technically fluent: Able to understand infrastructure architectures, cloud designs, networks, security controls, and deployment methodologies
• Execution-focused: You drive outcomes, not just meetings and documentation
• Calm under pressure: Migrations, cutovers, and transitions don’t rattle you
• Structured and disciplined: Strong planning, risk management, and change control are second nature
• Clear and confident communicator: Equally effective with engineers, vendors, customers, and executives
• Proactive and accountable: you anticipate issues, escalate early, and follow through relentlessly

You don’t just manage projects, you own delivery.

KEY RESPONSIBILITIES

• Lead end-to-end delivery of infrastructure, cloud, migration, and transformation projects

• Own project planning, timelines, dependencies, risks, and mitigation strategies

• Work closely with systems, network, cloud, security, and application teams

• Translate technical designs into executable project plans

• Manage customer communications, expectations, and executive reporting

• Coordinate cross-functional and multi-vendor delivery teams (Canada & offshore)

• Oversee cutover planning, execution, and post-migration stabilization

• Ensure projects align with ITIL, security, and governance standards

• Maintain project documentation, runbooks, and status reports

• Drive lessons-learned and continuous improvement across delivery

TECHNICAL SKILLS & ATTRIBUTES

Strong understanding of:

• Windows Server, Active Directory, virtualization (VMware / Hyper-V)
• Networking concepts (firewalls, switches, WAN, VPNs)
• Cloud platforms (Azure preferred; AWS exposure an asset)
• Backup, DR, and security tooling
• • Experience with infra and cloud migration methodologies
• • Excellent written and verbal English communication
• • Highly organized, self-managed, and delivery-driven
• • Comfortable working in a hybrid role

EDUCATION & EXPERIENCE

• Minimum 8 years of experience
• 5+ years in a Technical Project Manager / Infrastructure Project Manager role
• Proven track record delivering complex infrastructure or cloud projects
• Experience working with managed services or managing multiple projects simultaneously.
• PMP, PRINCE2, ITIL certifications are strong assets
• Deep hands-on understanding of infrastructure and cloud technologies
• Experience leading migrations, transitions, or transformation programs
• Based in Canada with ability to work hybrid from the office

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

If you require any accommodation during the recruitment process, please let us know and we will endeavor to put reasonable provisions into place.