Senior Account Executive at UPS

Primary Job Posting Location:

Concord, Ontario Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Job Summary

This position achieves their assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts. This position analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests. This position builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines. This position meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). This position collaborates with operations to implement accounts with special needs (e.g., unique delivery schedules, extra conveyors, additional drivers, etc.) to adequately handle customers’ shipping needs.

Job Type: Full-Time| Permanent

Location: Greater Toronto Area

Work schedule: Monday to Friday | 8:30am to 17:30

Compensation: $67.752 - $76.224/ year (base) + SIP (Sales Incentive Program / Commissions)

Responsibilities

• Executes on previously signed contracts to introduce new products and services to customers and expand business within customer accounts
• Performs pre-call analysis (e.g., researches account history, shipping details, complaints, etc.) to prepare for sales calls
• Responds to internal sales leads from various sources (e.g., Driver sales leads, Package Operations staff, etc.) to identify sales opportunities and create a sales strategy
• Analyzes price quotes to verify accuracy and determine how to propose the solution to the customer
• Generates customer-facing reports to outline shipping history, billing history, and accounts’ incentives (i.e., contracted discounts) and renegotiate contracts
• Utilizes Salesforce to document customer information and provide account status to the sales team
• Trains customers on proper packaging techniques to avoid damages and claims
• Prepare and present Quarterly Business Reviews (QBRs) and Quantified Value Propositions (QVPs) to stakeholders, ensuring alignment with business objectives and clear demonstration of value delivery.
  
  

Qualifications

• Experience with supply chain concepts - Preferred
• Meets local age and operations requirements to operate a vehicle
• Provides own vehicle for business
• Bachelor's degree or international equivalent – Preferred
  
  

Compensation And Benefits 

UPS offers a base salary plus participation in our Sales Incentive Program (SIP) to recognize and reward strong performance. Additional benefits include: 

• Comprehensive health, dental, and vision coverage 
• Group insurance and pension/retirement savings plans 
• Paid vacation and personal time off 
• Employee stock purchase plan 
• Sales-specific perks such as mileage reimbursement 
• Structured training and development.
• Team support environment with assigned coach and mentor. 
• Employee discounts on UPS services and partner brands 
• Global career opportunities with a company that prioritizes growth and innovation 
• A strong culture of promotion from within will support future personal and professional development. 
  
  

 

Why Join UPS?

At UPS, you’ll be part of a global leader known for its innovation, reliability, and commitment to excellence. We provide a collaborative environment where your skills are valued, your voice is heard, and your career can thrive. With clear growth opportunities—your development never stops. With our people-first culture, you’ll be supported every step of the way. At UPS, we’re not just moving packages—we’re delivering what matters.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.