Product Manager at Vancity

To support an open and transparent recruitment process within our department, please note we have identified a strong candidate for this opportunity. We welcome the opportunity to review other candidates who may be interested in this role or who would like to discuss future opportunities in our department as part of their professional development plan

Your Role in Supporting Our Members:

As a Product Manager in the Digital Banking team, you will own a portfolio of member‑facing digital products and services that advance our new retail digital platform. You’ll lead the end‑to‑end product lifecycle—strategy and planning, design and delivery, launch, and ongoing optimization—to create seamless, accessible digital experiences that increase engagement and deliver measurable value for members and the business.

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Senior Manager, Product.

How You'll Make an Impact:

• Defining, prioritizing, and refining epics and user stories to maintain a clear and actionable product backlog
• Collaborating with UX, engineering, and business stakeholders to design and deliver member-centric digital experiences
• Monitoring product performance, analyzing KPIs and member feedback, and identifying opportunities for improvement
• Participating in Agile ceremonies such as sprint planning, reviews, and retrospectives to drive iterative delivery
• Communicating roadmap progress, release plans, and key outcomes to leadership and cross-functional teams
• Ensuring compliance and security standards are met across all digital products in partnership with risk and technology teams
• Advocating for accessibility, usability, and inclusivity in all digital servicing initiatives
• Driving delivery of post-MVP enhancements and new servicing features such as authentication flows and card management
• Partnering with marketing and operations to develop and execute go-to-market plans for product launches
• Researching emerging technologies and digital trends to inform future roadmap decisions

What You’ll Bring to the Team:

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 3 to 5 years of experience in product management, preferably within banking/financial institutions and the payments sector
• Knowledge of business and financial concepts, regulatory requirements and product lifecycle management within the financial services industry
• Experience managing all aspects of a successful product throughout its lifecycle.
• Experience working with Azure DevOps (ADO) is a nice to have
• Strong understanding of Agile methodologies
• Certifications such as Scrum or SAFe are a bonus
• Extensive experience collaborating with cross-functional teams and skilled in driving alignment between teams

You’ll Thrive Here If You Are:

• Organized - You can prioritize projects, identify and optimize resources, develop business cases and project plans, and manage the full product lifecycle through all phases.
• A problem solver - You have the problem-solving and decision-making skills to diagnose and mitigate challenges, issues, and risks, and capitalize on opportunities
• A strong communicator - You’re able to collaborate with the appropriate stakeholders across the organization and externally, communicate project progress, manage expectations, identify and mitigate project risks effectively.
• Analytical - Research and analytical skills to assess and identify opportunities and risks based on consumer, business, market, and community trends.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $81,200 to $122,000 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Tuesday, December 16 at 4:00pm

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.