Tour Officer at Manitoba Government

This job opportunity is being advertised on behalf of the following organization and is not a Manitoba government civil service position

Tour Officer

CL3 Clerk 3

Regular/full-time

Manitoba Legislative Assembly

Visitor Tour Program

Winnipeg MB

Advertisement Number: 14325

Salary(s): CL3 $1,811.78 - $2,130.05 bi-weekly

Closing Date: January 9, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people and visible minorities. Applicants are requested to self-declare at the time of application.

The incumbent is a non-partisan employee of the Legislative Assembly and not a government employee.

Reporting to the Manager, the Tour Officer assists in the day to day operations of the Manitoba Legislative Assembly Visitor Tour Program by providing excellent visitor services, reservation services, guided tours, responding to public inquiries in person, via e-mail, and on the phone, coordinating and conducting staff training sessions, liaising with Education and Outreach Services, and coordinating resources in the office to ensure efficient operation of the program.

Duties:

• Delivers high quality interpretive programming in both French and English, such as guided tours, public events and programs, and visitor information services to facilitate connections between the public and the Legislative Building.
• Receives and processes reservation inquiries via phone, e-mail, and in person.
• Working independently, the Tour Officer successfully completes projects and other work as assigned, leveraging strong planning, time management, organizational, and social skills.
• Develops and delivers training sessions to VTP and building staff. Examples of training sessions include but are not limited to MLA Recognition Training, Staff Training, and Professional Development.
• Assists in developing, recommending and implementing Interpretation products for use by visitors in relation to tours and other project work, as assigned.

Qualifications:
Essential Qualifications:

• Fluently bilingual in English and French
• A post-secondary education in a relevant field such as Marketing, Humanities Studies, Language Studies, Political Science, or Canadian and Manitoba History ,or an appropriate combination of education, skills and experience appropriate to the position.

• Excellent oral and written communication skills, including the ability to prepare materials for correspondence, presentation, and publication.
• Ability to communicate with tact and diplomacy when dealing with the public, Members of the Legislative Assembly and staff.
• Excellent organizational skills with the ability to effectively manage a high volume of work.
• High level of attention to detail and accuracy.
• Ability to work on a team as well as independently with minimum supervision.
• Experience with Microsoft Office Software.
• Must be physically able to lead a group throughout the building.

Desired Qualifications:

• Knowledge of the roles Indigenous peoples have played in the histories of Manitoba and Canada.
• Familiarity with the purpose and function of the Legislative Assembly of Manitoba.

Conditions of Employment:

• Must be legally entitled to work in Canada

• Must be, and remain, politically non-partisan in both perception and fact
• Willingness to work occasional weekends and evenings.

Apply to:

Advertisement # 14325 Manitoba Legislative Assembly Human Resource Services 302-386 Broadway Winnipeg MB , R3C 3R6 Phone: 204-945-7279 Fax: 204-948-3115 Email: [email protected]

Applicants may request a copy of the detailed position description, by emailing [email protected], and quoting Advertisement No. 014325.

Competitive process: The competition will include a board interview and a written assessment. The successful candidate will be subject to a six (6) month probationary period.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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