Maitre D at Germain Hôtels
Date: 3 hours ago
City: Quebec City, QC
Contract type: Full time
Energetic and passionate about customer service, the ideal candidate has a knack for problem solving and strong leadership skills!
Reporting to the Food & Beverage Manager, the Maitre D will coordinate all front-of-house food and beverage operations. Passionate about delivering exceptional guest experiences and knowledgeable in wines and spirits, they create memorable moments while supporting the team in providing high-quality service.
What You'll Do
Reporting to the Food & Beverage Manager, the Maitre D will coordinate all front-of-house food and beverage operations. Passionate about delivering exceptional guest experiences and knowledgeable in wines and spirits, they create memorable moments while supporting the team in providing high-quality service.
What You'll Do
- Ensure guest satisfaction and the overall quality of the customer experience
- Anticipate guest needs, respond promptly, and recognize returning guests
- Manage the monthly inventory of wines and spirits
- Provide hands-on support to the team with various service-related tasks to ensure smooth operations
- Work closely with the Food & Beverage Manager
- Present and train the team on new products (wines and spirits)
- Develop the cocktail menu
- Manage wine selection and maintain professional relationships with suppliers to ensure a high-quality offering
- Hotel experience is an asset
- At least 5 years of relevant experience in the restaurant industry
- At least 5 years of relevant experience in management
- Strong knowledge of wine, cocktails, and mixology
- Collaborative leadership style with strong managerial skills; an effective trainer focused on employee engagement
- Professional, enthusiastic, personable, and proactive
- Ability to work under pressure during peak hours
- Excellent verbal and written communication skills
- Passionate about travel? Take advantage of great rates when you stay with Germain Hotels to travel the country. Again and again!
- A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
- Squats help you relax? Get access to a gym right in your workplace.
- Benefits plan paid 50% by the employer for full-time employees.
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