Commercial Operations Analyst, Canada at Bioventus

Are you ready to work for a more active world?

At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

Main Purpose of the Role

The Commercial Operations Analyst will be responsible for critical cross-functional alignment and execution of sales territory alignments, onboarding, and distributor/agent contract process. Responsible for developing a strong strategic relationship with sales leaders and internal business partners through high-level collaboration and engagement, providing advanced consultative support.

Key Responsibilities:

• Manages the process and collaboration of distributor/agent contracts, from initiation through documentation and implementation. Coordinate with sales leaders, Legal, Comm Ops, other internal partners, to ensure contract completeness, submission of all required forms, and execution of process flow through Lexion.
• Coordinates internally to ensure agent contracts and contract details are disseminated appropriately, documents are stored per procedure, and agent IDs and alignments are created in SAP.
• Maintains the contract matrix, including all contractual elements, bonus and quota language, commission tier, and performs routine evaluation of agent performance. Provides updates as necessary in advance of contract expiration, initiates the renewal/termination process.
• Set up system access to Portal, Lit store, Biolearn, other internal applications.
• Establishes sales rep and distributor onboarding, ensuring completion of the setup process, alignments, and collaboration across sales training, commissions, and other functions for completeness. Set up system access to Portal, Lit store, Biolearn, other internal applications.
• Manage the termination process for distributors- ensure timely completion of closing out activities.
• Manage the zip code master and associated alignments, and ensure territory alignments are up-to-date in SAP. Supports realignment adjustments and makes appropriate changes in SAP.
• Leads initiative on year-end account alignment refresh, giving Sales Directors an opportunity to make region adjustments. Develop a template, process, and oversee the execution and implementation.
• Maintains sales-related contact info, including establishing mail lists, updates to org tables, roster management.
• Creates and maintains a commercial calendar to track key meetings and events, QBRs, MBRs, conferences.
• Track and monitor demo and eval cases, either as self-reported from the field or via documentation.
• Ensures urgency and efficiency in all process steps to expedite timeline from implementation to sales readiness, aligning process owner handoffs between steps.
• Holds oneself and others accountable to conduct business in a manner compliant with Bioventus’ Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role.
  
  

Education And Experience (Knowledge, Skills & Abilities)

• B.S. or B.A. in Business Management, Marketing, Finance, or Similar Programs
• 3-5 years experienced In Medical Device Sales Operations or Business Analytics
• Proficient in Microsoft Excel and PowerPoint
• Proficient in Business Analytics Software including Microsoft PowerBI, Dynamics365
• Must have specific SAP knowledge and high level of proficiency
• Project Management background a plus
  
  

Are you the top talent we are looking for?

Apply now! Hit the “Apply” button to send us your resume and cover letter.

Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation.  All individuals, regardless of personal characteristics, are encouraged to apply.