COORDINATOR, VIRTUAL CARE at Northern Health

Position Summary

If you are looking for friendly, supportive staff, and work life balance this may be just the opportunity that will take your career to a new level.

In accordance with the vision, values and strategic direction of the Northern Interior Rural Division of Primary Care Network (NIRD PCN), improved access to care through virtual enabled care is a shared responsibility of all partners within the NIRD PCN.
The Coordinator, Virtual Care will support the development of virtual care pathways by working directly with primary care teams, specialists and specialized services within respective service areas. A key objective of this role is to support the implementation of a consultation to conversation model of care (three-way video-enabled encounters). As a member of a virtual care coordinator team, and working together with the Lead, Northern Interior Rural Division Primary Care Network (NIRD PCN), the Coordinator, Virtual Care will support the overall development, implementation, integration, and evaluation of processes in support of video-enabled encounters. Working together with patients and their families, and health care teams, the Coordinator, Virtual Care is responsible to facilitate the coordination of these virtual encounters, when appropriate.

The salary for this position is from $57,347 to $71,684 and will be based on education, training, experience, and salaries of similar positions. The salary for part time positions will be prorated.

Dawson Creek Wide blue skies and the rolling foothills of the Northern Rockies surround Dawson Creek. The city is also known as the Mile Zero City, as it marks the start of the Alaska Highway, a 2,400 km long highway connecting Alaska and the Yukon to Western Canada and the United States. Dawson Creek has a population of approximately 12,500. It provides primary service to a population of approximately 20,000 and helps serve the larger population of the Peace River Region of 60,000. There are eleven elementary schools, one middle school and one secondary school. The Northern Lights College provides adult education. Check out Dawson Creek for more information about this community where the northern lights shine.

What Northern Health has to offer you!

• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:

• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.

Examples may include:

• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualifications

• Diploma program in healthcare administration, medical office administration or project management, plus three (3) to five (5) years’ recent related experience in a healthcare setting, or an equivalent combination of education, training and experience.
• Demonstrated related experience in a primary and specialized care environment preferred.

Skills and Abilities:

• Demonstrated competency in cultural safety and humility, including but not limited to: awareness of the importance of First Nations, Metis and Inuit cultural identity, and the organizations commitment to providing a safe and respectful health care system free of racism and discrimination.
• Ability to work as an effective member of an integrated virtual team.
• Ability to communicate effectively using both written and verbal communication.
• Ability to disseminate technical information to end-users remotely.
• High comfort level with various technology platforms, such as MS Teams, Zoom, iOS, Android.
• Ability to work occasional flexible hours to accommodate meetings with family physicians and specialists.
• A valid class 5 driver’s license will be required for travel within the Northern Interior region.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Comments

Competition #:

05726499

Employee Type:

PERMANENT PART TIME (0.45 FTE)

Bargaining Unit:

NON-CONTRACT

Facility:

DAWSON CREEK HEALTH UNIT

Location:

Dawson Creek, BC

Department:

NI RURAL ADMINISTRATION

Reports To:

LEAD

Close Date:

JANUARY 16, 2026

• All postings with a closing date specified close at 11:59 pm PT