Research Operations Analyst (Permanent Full Time) at Trillium Health Partners

JOB DESCRIPTION

Position: Research Operations Analyst

Job ID: 5939

Status: Permanent Full-Time

Department: Institute for Better Health

Dept/Health System: THP's Academic Division

Role Level: Professional Group (PG 09) - $40.57/hour - $50.77/hour

Site: Hybrid (Flex-First)

Posted: January 6, 2026

Internal Deadline: January 13, 2026

Trillium Health Partners

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

In support of THP’s vision of a new kind of health care for a healthier community, research, innovation and education are embedded across every aspect of care, enabling the continuous translation of discovery into real-world impact. Through the Academic Division, encompassing the Institute for Better Health, Research Operations, and Education, THP advances a fully integrated learning health system that improves outcomes for patients, communities, and the broader health system. The Research Operations portfolio plays a foundational role within this ecosystem, providing the governance, infrastructure, systems, and operational expertise required to enable high-quality, ethical, and compliant research and innovation at scale. Together, these interconnected functions position THP as a national leader in population health, health system research, innovation, and continuous improvement, ensuring that evidence, learning, and innovation are systematically embedded into care delivery.

Through a dynamic ecosystem of talent, strategy, and collaboration, the Research Operations portfolio at THP supports research that is equity-informed, operationally integrated, and system-transforming. If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety, consider joining our Better Together team!

Our Commitment to and Progress Towards Addressing Anti-Black Racism

THP has made a commitment to becoming a safer and more inclusive environment with a dedicated focus on dismantling anti-Black racism and white supremacy at THP. This commitment is in response to the recognition that Black people systemically experience the organization differently than their white and non-Black colleagues. Similarly, Black scientists and research staff experience the research ecosystem differently. Anti-Black racism is the starting point as Black individuals and communities are disproportionately impacted by the harms of systemic racism and white supremacy culture. In this work, we are committed to disrupting and reconstructing the processes, practices, and systems that contribute to anti-Black racism.

THP established its Equity Secretariat Office in 2020, providing education and training on anti-Black racism, and establishing a THP Circle on Anti-Racism and Inclusion. Today, the Equity Secretariat has become the Equity, Anti-Racism and Inclusion Office, with a current staff of four whose specific focus is on dismantling anti-Black racism and white supremacy and advancing other dimensions of inequity within. This office supported the completion of an externally led Anti-Black Racism Climate Review and resulting report, which includes recommendations and actions that are being integrated into THP’s operating plan. The Anti-Black Racism Allyship Initiative (ABRAI) was established in 2020 to understand the experiences of Black staff and develop an action plan in partnership with Black staff to address anti-Black racism. The action plan has been translated into operational objectives that support the recruitment, retention, and career development of Black staff. As part of this plan, the academic division has established an optional, monthly Black Excellence meeting for Black staff where the purpose is to provide a safe space where all hold power and attendees can connect, network, and support each other.

The Role

The Research Operations Analyst Role Within The Research Operations Portfolio Of THP's Academic Division Facilitates Strategic Partnerships And Collaboration Enabling Health Research, Innovation And Improvement Initiatives That Assist In Achieving The THP Mission Of Creating a New Kind Of Healthcare For a Healthier Community. Operating Within The Established Systems Of Internal Controls The Research Operations Analyst Provides a Full Range Of Function-based User Centred Supports To Researchers, Innovators, The Broader THP, And Community Partners. This Is Achieved Through a Portfolio Management Approach To Streamlined Services For Programs Of Research, Innovation And Improvement, Including But Not Limited To:

• Budget review, development, analysis and negotiation;
• Agreement drafting, review and negotiation;
• Project logistical and financial feasibility assessment and financial modelling; and
• Grant and award procedural support activities
  
  

In This Role, Through The Teams Portfolio-based Approach, Relationship Management Is a Core Responsibility Of The Research Operations Analyst. With The Breadth Of Impacted And Accountable Parties Supported By This Role, Including Researchers, Internal Teams, Community Partners, And THP Program Leadership, This Unique Function-based User-centered Support Model Is Designed To:

• Drive satisfaction through responsive, service-oriented support
• Build and maintain trusting relationships, and
• Strengthen confidence in THP research processes by guiding partners through systems, tools, and controls with clarity and consistency.
  

Through this role you will have the opportunity to develop meaningful relationships with teammates and individuals from all areas of the hospital and with external partners as we work together under a common vision and shared sense of purpose in creating a new kind of healthcare for a healthier community.

What We Are Looking For:

To be successful in this role, we are looking for personable, motivated and solution-focused individuals that enjoy relationship management who:

• Put people and their teams at the heart of everything they do.
• Inspire and create a culture that values collaboration, client service, participation and excellence.
• Are committed to helping advance our THP’s effort on anti-racism, diversity, equity and inclusion.
• Understand the importance of networking and working across the Academic Division to leverage expertise and unlock the contributions of the broader team.
• Adapt easily to change in an environment where priorities and pressures regularly evolve.
• Are comfortable and skilled at influencing decision-makers and providing authoritative advice to senior leaders on financial, contractual, logistic, and relationship related issues.
• Enjoy trying new things and value holistic, modern relationship management and operational tactics.
  
  

Essential Qualifications (to be considered, your resume should clearly explain/detail how you meet the following)

• Bachelor’s degree in the sciences with relevant research exposure and experience, or bachelor's degree in another relevant/suitable area with relevant research exposure and experience and/or relevant experience with the responsibilities of the role
• experience working in health research operations, or related field
• experience drafting and negotiating various types of research agreements an asset
• Fundamental knowledge of existing health research regulations, applicable legislation, guidelines, policies and best practice.
• Demonstrated ability to engage a wide range of impacted and accountable parties including scientists, administrators, industry representatives, senior management, lawyers
• Demonstrated ability to review and understand typical clinical research study documentation (protocol, consent, data collection forms and tools) with the ability to extract essential information to inform the content of research agreements
• Understanding of research grants and awards management and research agreement management, including the ability to analyze and interpret legal agreements/documents including analyzing issues and risks and making appropriate recommendations.
• Experience with research study financial management, including financial modeling and monitoring, preferred
• Computer literacy utilizing MS Office software applications and proficiency with word processing spread sheets and presentation software.
• Ability to resolve relatively complex contractual issues, problem-solve and maintain professional composure while working under pressure of internal and external demands
• Ability to prioritize workload with excellent time management, planning and multi-tasking skills
• Excellent interpersonal skills, with strong writing and oral communication skills utilizing a range of communication styles as appropriate to suit the context and desired outcomes
  
  

Information You Must Provide:

• Resume
• Cover Letter (optional)
  
  

Selection & Evaluation Process

Given The Importance Of The Balance Of Technical Skill And Relationship Management In This Role, The Following Sequential 3 Phase Selection And Evaluation Process Will Be Used To Get To Know And Assess The Technical, Interpersonal And Relationship Management Competencies Of Potential Candidates:

• Completion of a candidate pre-selection questionnaire (7 questions)
• Pre-selection technical assignment (2 parts), resources to complete the assignment will be provided to you along with the assignment instructions
• Part 1: agreement revisions
• Part 2: budget development and assessment
• Scenario-based Case Study & Panel Interview
  
  

What’s In It For You?

• An opportunity to build and nurture a culture of service and improvement supported by collaboration and partnership.
• A team and organization that is genuinely invested in both yours and our team’s success, development and growth.
• Many active and ongoing diversity, equity and inclusion activities and committees you can be part of.
• Many active operational initiatives and projects that you can contribute to and leverage in alignment with your personal professional development choices.
  
  

Important Message for Potential Applicants: If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.

As an Equal Opportunity Employer, we are committed to providing an inclusive and barrier-free work environment, starting with our hiring processes. If selected to participate in the recruitment and selection process for this opportunity and you need to be accommodated during any phase of the evaluation process, please inform our Human Resources Recruiter to request specialized accommodation(s) that you may require in respect of any materials or processes used to ensure your equitable participation. All information received in relation to accommodation will be kept confidential.

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Candidates are selected on the basis of their skill, ability, experience and qualifications. Where these factors are relatively equal seniority shall govern selecting the successful applicant.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.

We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

ABOUT US

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.