Senior Data Technology & Reporting Analyst at Servus Credit Union

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a full time Senior Data Technology & Reporting Analyst to join our People & Culture Operations Team!

Posting closes: January 19, 2026

Employment Status: Full-time, 37.5 hours per week

For Internal Use Only: P3/B

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

As a Senior Data Technology and Reporting Analyst, reporting to the Manager, HRIS and People Data, you'll collaborate closely with the Data Technology and Reporting Analyst, HRIS Specialist, Information Systems (IS) team, and other stakeholders, ensuring seamless alignment of data, process, and technology initiatives with organizational goals. By leveraging analytics, automation, and process frameworks, this position helps to drive the optimization of P&C operations and workforce strategies.

What You'll Be Doing

Data Management and Analytics

• Lead the development and optimization of P&C data models, dashboards, and metrics for workforce insights.
• Lead the analysis of P&C data to identify trends in engagement, turnover, recruitment, and performance.
• Take ownership of and implement data governance best practices and ensure data quality and compliance.
  
  

Business Process Management (BPM) Support

• Map and optimize P&C processes using BPM methodologies (e.g., Lean, Six Sigma).
• Identify bottlenecks and opportunities for automation in P&C workflows.
  
  

Technology Integration

• Partner with the HRIS Specialist to address data-related technology issues and ensure alignment between analytics and HR technology platforms.
• Oversee data integration across P&C systems, ensuring smooth workflows and enhanced usability of analytics tools.
• Collaborate with external vendors to support system enhancements and issue resolution.
  
  

Data Governance and Compliance

• Strengthen data governance practices by leading the development of, aligning with, and implementing policies that ensure compliance with regulatory requirements and organizational standards.
• Work with stakeholders to resolve data discrepancies and continuously improve data quality.
  
  

Collaboration and Communication

• Present data findings clearly to technical and non-technical audiences.
• Foster a culture of continuous learning in data management and process improvement.
  
  

What You Bring

Experience and Education:

• Post-secondary diploma or degree in Business, Data Analytics, Human Resources, Computer Science, or a related field.
• 3–5 years of experience in data analysis, reporting, and integration, with demonstrated knowledge in Business Analysis, with a focus on building models and analyzing complex datasets.
• Proven expertise in maintaining HR technology platforms (e.g., UKG, Workday, SAP SuccessFactors, Oracle HCM).
• Experience supporting process improvement initiatives using BPM frameworks and methodologies.
• Familiarity with data governance practices.
• Experience creating predictive models or leveraging machine learning to identify workforce trends is considered an asset.
• Advanced proficiency in data visualization tools (e.g., Power BI, Tableau) and SQL.
• Knowledge of APIs and tools for integrating data across platforms, system integration, and process mapping techniques (e.g., BPMN).
• Demonstrated ability to translate data and business needs into meaningful insights and actionable requirements.
  
  

Licenses And Certifications

• Chartered Professional in Human Resources (CPHR) designation is considered an asset.
• Certifications in Business Analysis (e.g., IIBA Certified Business Analysis Professional - CBAP) or analytics tools (e.g., Power BI, Tableau) or BPM methodologies (e.g., Lean Six Sigma) are highly desirable.
  
  

Additional Skills That Will Support Your Success

• Excellent communication skills to present data findings and process recommendations effectively to diverse audiences.
• Proven ability to work collaboratively with cross-functional teams to align data, process, and technology practices with business objectives.
• High attention to detail and accuracy in managing datasets and process workflows.
• Ability to manage multiple priorities in a dynamic environment.
• Familiarity with HR and workforce metrics/terminology (ex. employee engagement, turnover, and performance).
  
  

Why Servus?

Benefits

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Competitive compensation including performance-based incentive pay and profit share
• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program
  
  

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

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