Receptionist at Reeves

About us

CDI College is Canada's largest private college network with over 50 years of educational excellence with 23 campuses in British Columbia, Alberta, Ontario, Quebec and Manitoba. Our innovation and dynamism shine through a range of forward-thinking programs. We are a leading Canadian career training institution, dedicated to quality education and student success. Established in 1970, we offer over 50 diploma and certifications programs across various disciplines such as business, healthcare, technology, and art and design.

Your Role in a Snapshot:

"Be the Warm Welcome to Our Community—Join Us as a Receptionist!"

The Receptionist is the first point of contact for residents, families, visitors, and staff—setting the tone for a warm, welcoming, and safe environment within our senior living community. This vital role involves managing front desk operations, handling inquiries, providing administrative support, and ensuring a calm, professional atmosphere.

Ideal candidates bring compassion, strong customer service skills, and a commitment to creating a respectful and friendly environment for older adults and their loved ones.

Position: Receptionist
Location: 200 - 10004 Jasper Ave, Edmonton, AB T5J 1R3
Compensation: $35,000- $38,000
Job Type: Full-time | Onsite | Weekends Required

What You’ll Be Doing:

The Receptionist will be responsible for the following, as well as other duties as assigned to support the smooth operation of the retirement home:

Front Desk Management & Customer Service

• Serve as the first point of contact for residents, families, and visitors—answering calls, greeting guests, and assisting with general inquiries.

• Ensure a secure, respectful, and welcoming atmosphere at all times.

• Monitor building access and maintain the front desk area in a clean, organized state.

Administrative & Resident Support

• Provide administrative support to management and caregiving staff.

• Assist with the coordination of events, appointments, and resident communications.

• Help residents and their families with general questions or needs when appropriate.

Information & Document Management

• Maintain organized filing systems (digital and physical) for records, communications, and schedules.

• Track resident appointments, deliveries, visitor logs, and other essential records.

• Ensure requests and documentation are followed up on in a timely manner.

Supplies & Facility Coordination

• Monitor inventory of office supplies and coordinate restocking as needed.

• Liaise with vendors for routine maintenance or office equipment servicing.

• Ensure common areas remain tidy and functional.

Professional Conduct

• Uphold a professional, courteous, and respectful manner in all interactions.

• Maintain confidentiality and respect for residents' privacy at all times.

• Follow organizational procedures and safety protocols.

What You Bring:

Education & Experience

• High school diploma or equivalent.

• 1–3 years of experience in a receptionist, administrative, or customer service role.

• Experience in a healthcare, senior living, or hospitality setting is an asset.

Skills & Attributes

• Excellent communication and interpersonal skills, with a calm and friendly demeanor.

• Strong customer service orientation, especially with seniors and families.

• Proficiency in Microsoft Office (Word, Excel, Outlook) and general office equipment.

• Good organizational skills and the ability to multitask efficiently.

• Ability to work independently and stay composed in a busy environment.

Bonus Points For:

• Experience in a senior care, healthcare, or hospitality setting.

• Familiarity with scheduling software or senior living management systems.

• Training in customer service, first aid, or conflict resolution.

• #dmnd

Don’t hold back!—apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.
We are proudly Canadian — rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.