Agent Sales Experience Manager at HD Mutual Insurance Company

Who We Are

Halwell Dumfries Mutual is a policyholder owned, financially secure, community-based Property & Casualty insurer; one of a group of Mutual companies forming a strong partnership across the province. We have been insuring the property assets of rural and urban policyholders in Guelph and the Tri-Cities through a dedicated network of independent brokers and exclusive agents for more than 160 years, with a Gross Written Premium base of over $70 million.

Our Values

Put People First.

Every interaction counts as we keep care at the center of what we do.

Make it Better.

Embracing change, we seek out new ways to evolve, adapt, and iterate – striving for simplicity.

Grow by Leading the Way.

We are curious, bringing a fresh mindset to new possibilities.

Community at our Core.

We make a lasting impact where we live and work so our members know we’re there.

Always Connected.

We are inspired to come together, celebrate our success, and enjoy every moment.

What We Offer

• Freedom and autonomy to work on new and interesting things
• The opportunity to make an impact on a well-established and growing organization
• A flexible, fun and low-stress culture that’s a certified Great Place to Work 4 years running
• Meaningful work in an organization that maintains a strong link to community and strives to “make it better”
• Competitive compensation package for all permanent staff, including salary, benefits & pension, Annual Incentive Plan, learning & development and generous paid time off

The Position

• Level 1 2 3 4 5 6
• Salary Range $75,000-120,000
• Reason for Posting Vacancy / New Position

Job Summary

We are seeking an experienced and dynamic Agent Sales Experience Manager to lead a team of 10 licensed insurance agents, driving sales performance, retention, and professional development while fostering a high-performing, collaborative culture. This hands-on leadership role focuses on coaching and mentoring agents at all experience levels through product, pricing, and technology changes, executing sales and retention strategies aligned with the company’s financial and strategic goals, and partnering with the broader management team to deliver sustained growth. The successful candidate is a confident, relationship-focused insurance professional who leads by example, communicates effectively, leverages performance insights and market trends, supports business development, and helps agents deliver exceptional customer experiences while strengthening the organization’s market position.

What You Have

• Minimum 5 years of experience in Property & Casualty insurance sales, with at least 2 years in a leadership or management role.
• Relevant post-secondary education.
• Proven track record of developing and leading successful insurance sales teams.
• Strong interpersonal and communication skills with the ability to motivate and inspire diverse team members.
• Excellent organizational and problem-solving abilities.
• Proficient in CRM (EPIC) and sales management tools; data-informed decision-making mindset.
• Good familiarity with the territory in which we write business (Southwestern Ontario).
• Valid Property & Casualty insurance license (or ability to obtain within 60 days).

What We Are Looking For

We are looking for someone to join our team on a permanent, full-time basis. The ideal candidate is a seasoned sales leader who excels at mentoring others, setting clear expectations, and helping sales professionals achieve their goals while delivering exceptional customer experiences. As a flexible hybrid workplace, you will split your time between your home office and our office in Guelph. If you thrive in a supportive hybrid team environment and are seeking meaningful employment with an innovative organization that truly values its staff apply today!

How to Apply

Apply online at https://halwelldumfries.applytojobs.ca/. The successful applicant will be subject to applicable background screening, including professional references and criminal background check. Applicants are screened and selected by our hiring team, without the use of Artificial Intelligence. We thank all applicants for their interest, however; only those selected for screening will be contacted.

Accessibility Statement 

Halwell Dumfries Mutual is an Equal Opportunity Employer that is committed to inclusive, barrier-free recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources if you require accommodation for testing, interview, or employment purposes.