Accounts Receivable Coordinator at Bayshore HealthCare

Accounts Receivable Coordinator (Job Number: 26000224)

Primary Location:ON-Markham Finance Employee Type:Full-Time Pay Rate From:$42,300 CAD Pay Rate To:$52,900 CAD Description:

JOB SUMMARY
The Accounts Receivable Coordinator, under the direction of the Senior Accounts Receivable Manager,
Credits & Collections completes day-to-day accounts receivable billing and receipt activities required with
accuracy. This position will require direct collaboration with the Accounts Receivable Team Lead, as
well as external customers with a focus on customer service.

DUTIES AND RESPONSIBILITIES

• Reconcile accounts receivable balance.
• Communicate with customers regarding their account status and resolving billing issue.
• Managing inbound and outbound communication from customers, programs, insurances in a

professional and friendly telephone manner.

• Assist in the investigation and resolution of unapplied payments.
• Assist with coordinating and monitoring the billing information flow between programs, customers,

and Bayshore Specialty Rx.

• Liaise with Program managers and Pharma Companies regarding billing and payment issues as

required

• Recommend procedures to ensure minimal errors in billings and proper cash applications
• Review and respond to Customer AR inquiries via Departmental AR email and AR phone lines
• Ensure monthly processing deadlines are met as required.
• System testing as needed.
• Participate in ongoing internal and/or external continuing education activities.
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the

company's Quality Management System.

• Participates in proactive Health & Safety activities while performing all duties. Is responsible to

notify immediate Supervisor of any Health & Safety risks or concerns.

• Maintains confidentiality of client and corporate information and discusses same only with

appropriate Bayshore personnel.

• Complete other tasks as requested

Qualifications: QUALIFICATIONS
EDUCATION

• Minimum Secondary School Diploma.

EXPERIENCE

• Two years of accounts receivable experience; intermediate knowledge of Windows, Excel, and

Word
OTHER SKILLS AND ABILITIES

• Fully bilingual in both English and French (must be able to speak, read and write in both languages

fluently)

• Intermediate knowledge of MS Office (Word, Excel, and Outlook).
• Proficiency in Kroll and other pharmacy management systems.
• Exceptional interpersonal skills and ability to work independently and as part of a team
• Excellent communication skills both written and verbal
• Strong organizational skills; ability to meet deadlines and work under pressure
• Commitment to continual learning
• Accuracy and strong attention to detail is critical
• Exemplary customer service skills
• Ability to work independently and manage multiple tasks effectively
• Self-starter and ability to work proactively and think independently