Manager, HR Data Operations at Air Canada

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Manager, HR Data Operations leads a team dedicated to delivering efficient HR operations and technology solutions that align with organizational goals. This role oversees multiple systems, including the HRIS (PeopleSoft), drives process optimization, and implements innovative tools to enhance service delivery and ensure data integrity. Reporting to the Sr. Manager, HR Data Operations, the position partners with HR, IT, and external vendors to deliver scalable, reliable solutions that support the entire employee lifecycle.

Responsibilities

• Lead, develop and manage a team of HR Systems Data Analysts, providing guidance, coaching, and performance oversight.
• Serve as the escalation point to ensure uninterrupted HR system performance, maintaining operational efficiency and data accuracy.
• Oversee HR technology platforms, including HRIS (PeopleSoft) and satellite systems (e.g., Dayforce), ensuring enhancements, troubleshooting, and support for HR partners.
• Manage the internal project and issue-tracking platform (e.g., Jira), driving transparency, prioritizing tasks, and managing change processes from initiation to completion.
• Develop and implement automation and AI-driven solutions (e.g., RPA) to streamline administrative processes and improve operational efficiency.
• Collaborate with cross-functional stakeholders to design processes and manage HR projects across payroll, compensation, benefits, labor relations, and other HR domains.
• Ensure data integrity, security, and compliance with company policies and privacy regulations.
• Provide strategic insights and recommendations to enhance HR technology capabilities and optimize data-driven decision-making.
• Establish and maintain governance standards for system configurations, user access, and foundational data tables in partnership with IT and business owners.
• Stay current with HR technology trends and recommend innovative solutions to support scalability and continuous improvement.
  
  

Qualifications

• University degree in HR, Business, IT, or related field, or equivalent experience.
• 5-8+ years of HRIS experience, preferably with PeopleSoft and large-scale HR operations, including unionized environments.
• Experience with Jira or similar project/issue-tracking platforms is an asset.
• Experience with Oracle SQL is an asset.
• Experience with automation tools (RPA) and AI-driven solutions is an asset.
• Excellent analytical, organizational, and communication skills.
• Strong leadership and team management skills.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
  
  

Conditions Of Employment

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.