Program Coordinator at YW Kitchener-Waterloo

Hours & Compensation

• Temporary Full-Time, Non-Union position from September - December 2026
• Hours: 37.5 per week | 9:00am-5:00pm with some flexibility required | Monday to Friday + rotational on-call duties
• Pay Rate: Band 2 | $53,864.11 - $60,624.53 pro-rated to hours worked + additional compensation for on-call hours
• Benefits: Registered Pension Plan (4.5% Employer contribution) | Extended Health and Dental Benefits | Paid Sick Time | Accidental Death and Dismemberment (AD&D) | Life insurance | Employee Assistance Program

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In this Role, you will contribute to the Community by ...

providing support and programming for individuals and families who are accessing YW housing programs at our Lincoln Road location.

General Duties/Responsibilities:

• Develop a slate of activities, events, workshops, classes, etc. to enhance quality of life and community inclusion. Programming will be based on the needs of the individuals and families that fosters early childhood development, parenting relationships, and a sense of community as applicable.
• Foster relationships with community partners for sustainable programming opportunities based on the unique needs of our tenants and families.
• Assists with settling into housing and temporary accommodations.
• Assist in evaluation of programming efforts to build sustainable programming.
• Maintain records of service contracts and documentation and ensures confidentiality and security of all confidential client records.

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Please apply if you have ...

• Ability to assess the needs of clients, to work directly with physically and/or psychologically challenged persons, and to provide informal counselling and establish supportive relationships with families.
• Theoretical and practical knowledge of early childhood development, parenting attachment theory, parenting skills, homelessness, mental illness, addictions, trauma, harm reduction normally acquired through the attainment of an undergraduate degree in Social Work or equivalent Human Services education, plus a minimum of three years’ experience in the field.
• High level of communication and human relations skills to communicate effectively with staff and the public. Skilled in group work to facilitate staff meetings.
• Ability to participate as an effective team member and to support the project values compatible with the organization.
• Ability to think independently, set priorities and resolve problems effectively and efficiently.
• Harm Reduction, Overdose Prevention and De-escalation training
• Valid driver’s license (asset)
• Ability to write reports, assessments, newsletters, memoranda, agendas and policies. (This role assists tenants in the preparation of written communication to external agencies. Also writes and presents program updates at staff meetings and interdepartmental meetings.)

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Mandatory Qualifications

• Undergraduate degree in Social Work or equivalent human services education
• Valid Vulnerable Sector Check documentation
• Up-to-date Standard First Aid & CPR Level C certificate

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About YWCA Canada and YWKW

The YW Kitchener-Waterloo is committed to developing an organization that is reflective of and responsive to the diversity of Kitchener-Waterloo, in which all people are respected and valued. If you require accommodation throughout the hiring process, we will work with you to meet your needs.

The global YWCA movement traces its origins to the initiative of two women in England in 1855. Lady Mary Kinnaird and Emma Robarts established organizations to provide support for women during the industrial revolution. The two organizations merged in 1877, and the YWCA movement quickly spread to other countries, including Canada.

Though the YWCA was founded by devoted Christian women who were troubled about housing and community supports for local young women, and YWCA stands for Young Women’s Christian Association. But YW Kitchener-Waterloo has since evolved into a secular organization. In 2017, after a community consultation we refreshed our brand to become the YW, a simple representation of the unique organization that we are. Our legal name remains YWCA because it’s a part of our legacy, but we remain committed to inclusion and support regardless of race, religion, age or gender.

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2024-10-30

Company

YW Kitchener-Waterloo

Location

155 Lincoln Road, Waterloo Ontario

Opening Date

May 29, 2026

Requirements

Type Description Status

ASIST

Applied Suicide Intervention Skills Training (ASIST)

Recommended

FA

Standard First Aid & CPR Level-C

Required Before Job Starts

SFH

Safe Food Handling

Required Before Job Starts

UMAB

Understanding & Managing Aggressive Behaviour

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