Vault Associate (Cash Office) at The Home Depot

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Vault Associates are responsible for supporting and troubleshooting existing equipment in the store (e.g. registers, scan equipment, printers etc). Clean and maintain equipment, and build professional and courteous relationships with Sales Audit, banks, and armoured car service. They also handle all returned cheque inquiries and cheque collection issues, complete opening and closing vault count, and prepare all tills and change drawers.

We're looking for the type of associates who can tap into their inner orange by:

Providing friendly and courteous customer service to all associates

Responding promptly to Cashier and Head Cashier requests

Counting vault and key media from previous days sales

Balancing petty cash and count cashier floats

Balancing safe

Maintaining cashier log

Making daily cash and cheque deposits

Logging cashier overages and shortages

Informing management of missing media, sorts and overages

Troubleshooting and supporting existing computer equipment in the store

The kind of orange we’re looking for will possess:

Minimum time in position and performance management code requirements of V2 (or P3 in previous system)

Ability to work a flexible schedule including evenings and weekends

Minimum 2 years cash experience

Excellent communication skills with ability to work effectively with people at all levels

Strong analytical and problem solving skills

Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion

Strong work ethic, sense of responsibility, attention to detail and confidentiality

Must be detail oriented and have good follow-up skills.