Senior Product Designer at Staples Canada

Some of what you will do

As the Senior Product Designer, you will partner with the digital product and engineering teams in the product discovery and development process, collaborate on and deliver best-in-class user experiences and align customer needs to business outcomes.

Specifically, You Will

• Collaborate cross-functionally with product and engineering partners in product discovery. Advocate for customers by understanding their needs, nuances, and root causes of their problems.
• Own the end-to-end iterative design process and deliver compelling designs that support the needs of internal or external customers, businesses and/or consumers.
• Apply user research insights, usability testing, competitive analysis, and UX audits to continuously improve experiences while partnering with UX research and analytics teams to inform design decisions and identify emerging trends and opportunities.
• Partner with business partners on requirements discussions and provide solutions and guidance on design rationale, user experience, and user- centred design practices.
• Create user flows, wireframes, prototypes, and high-fidelity UI designs aligned with the Staples design system and brand guidelines.
• Facilitate UX workshops, design critiques, and collaborative working sessions to align teams and drive decision-making.
• Advocate for accessibility, usability, and best practices across all digital touchpoints.
• Contribute to and evolve the design system to ensure consistency and scalability across products and platforms.
• Mentor and support junior designers by providing guidance and feedback.
• Use data, analytics, customer feedback, and experimentation to inform design decisions and measure impact.

Some Of What You Need

• Requires a college or university degree in Industrial Design, Product Design, Human Computer Interaction, or related field.
• A hands-on designer who is proficient in UX design, interaction design, prototyping and usability testing
• A proven track record and strong portfolio featuring examples of your work, your design process, and the outcomes/results
• Use quantitative insights and qualitative data sources to inform your design decisions.
• Excellent interpersonal and communication skills, with effective communication across diverse audiences.
• Experience working with B2B/Enterprise products is an asset.
• Proficiency in leveraging AI tools for UX design, prototyping, and user research analysis is highly valued.
• 4+ years of relevant work experience, for example, as a Product Designer, UX Designer, etc.

Physical Requirements/Working Conditions

• Hybrid at Richmond Hill Home Office or Staples Professional at Kitchener Office

Some Of What You Will Get

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

#MakeAnImpact

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.