People and Talent Partner at Mappedin

About Mappedin

Mappedin is the platform for digital indoor mapping. The company transforms building floor plans and spatial data into dynamic digital maps that power navigation, operations, analytics, and safety across complex environments. Mappedin’s platform has mapped more than 10 billion square feet of indoor space across 86 countries, supporting destinations including Simon Property Group malls, Los Angeles International Airport, Major League Baseball stadiums, and Hudson Yards.

Who You Are And What You'll Do

We are seeking a People & Talent Partner to join our fast-growing People & Talent function at Mappedin. As a generalist with a passion for keeping multiple plates spinning, you will be responsible for owning well-defined processes end-to-end across both recruiting and people operations. This high-ownership role offers a clear path to growth and development, with a People & Talent Partner beside you for support.

This role is perfect for someone who thrives in a fast-paced environment, enjoys variety, and takes pride in delivering high-quality results. If you are a quick learner, a clear communicator, and detail-obsessed, we encourage you to apply.

Responsibilities

• Run the recruiting coordination engine, managing intake, scheduling, candidate communication, and interview logistics across several concurrent roles.
• Own the end-to-end co-op hiring lifecycle for the Mapping team, coordinating with university partners, internal hiring managers, and candidates to ensure a consistent and well-organized experience across every intake cycle.
• Support sourcing and maintain a healthy top-of-funnel for the roles you own, ensuring a steady flow of qualified candidates.
• Act as the primary point of contact for candidates, providing warm, clear, and responsive communication throughout the hiring process.
• Keep the applicant tracking system (ATS) clean and surface funnel bottlenecks early to ensure a smooth hiring process.
• Owning onboarding and the new-hire first-week experience, coordinating across IT, hiring managers, and other stakeholders to ensure a seamless transition for new employees.
• Administer the employee lifecycle accurately in our HR information system (HRIS), managing status changes, leaves, offboarding, and other personnel activities.
• Serve as the trusted first stop for everyday employee questions, escalating sensitive matters to the Chief of Staff or other relevant stakeholders as needed.
• Maintain accurate records and ensure compliance with relevant laws and regulations, keeping records and compliance items audit-ready at all times.
• Work directly with the People & Talent Partner and other teams to identify areas for process improvement and implement changes to enhance the employee experience.

Skills & Qualification

• 5+ years of experience in a People/HR, recruiting coordination, or ops-heavy role, or equivalent experience with a strong generalist instinct.
• Exceptional organization and follow-through skills, with the ability to juggle multiple threads at once.
• Strong communication skills, with the ability to clearly communicate with candidates and colleagues.
• Attention to detail and a commitment to trustworthiness when handling sensitive information.
• Ability to quickly learn and adapt to modern tooling, such as Deel, Drata, Kula, and Claude.
• Self-starting and coachable, with a willingness to learn and grow in a fast-moving scale-up environment.
• Able to work effectively in a team and contribute to a positive and inclusive work culture.
• Strong problem-solving skills, with the ability to think critically and creatively.

Behind the scenes

We move fast and pivot as needed. We operate with experimental mindsets and are constantly pushing the boundaries of our industry. Because of this, we can’t guarantee exactly what you’ll be working on three months from now but we can guarantee that you will be working on high value projects that will foster your growth along with Mappedin’s.

At Mappedin, we don’t take a one-size-fits-all approach to how we work. While we have colleagues around the globe, some roles are best suited for full-time, in-person work at our home office in Waterloo. We are committed to getting things done and holding each other accountable. We stay curious, embrace risks, and learn from our mistakes. We’re competitive and enjoy winning together as a team . This position will require being in office four days per week.

We believe in being transparent about how we hire. We use artificial intelligence (AI) tools to help record interviews and create notes for us to review later. Every application and interview is still reviewed by our People Operations team, and all hiring decisions are made by people - not AI.

We welcome applications from people with disabilities. We provide reasonable accommodations for candidates upon request through the recruitment process. For additional information, please email us at [email protected] or call us at (519) 594-0102 and ask to speak to a member of the Human Resources team.

What's in it for you

• Competitive base salary: $90,000 - $105,000 CAD
• 20 days of paid vacation, available from your first day
• Comprehensive benefits from Day 1
• A team of bar raisers with low ego and high ownership