Business System Support Analyst at Island Health

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reports to the Manager or designate, the Business System Support Analyst performs a variety of duties related to accounts receivable and billing functions using a variety of computerized software and systems. The Business System Support Analyst also develops and maintains computer applications as a component piece of the integrated clinical system and electronic health record (EHR); provides technical support to Heart Health user departments and assists with technical orientation; and identifies system problems, corresponds with Cerner and implements recommended solutions.

QUALIFICATIONS

Education, Training And Experience

Graduation from a recognized degree or diploma program in Computer Science, two years' recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

https://jd.viha.ca/JD4291.pdf