Territory Manager at Hollister Limited Canada

We Make Life More Rewarding and Dignified Location: Ontario

Department

Summary

The Territory Manager is responsible for implementing strategic selling initiatives and driving sales growth within a designated territory, focusing on Ostomy and Continence Care. This field-based role builds and maintains relationships with key accounts, including distributors, hospitals, healthcare professionals, and decision-makers, to meet or exceed sales targets and support overall corporate profitability. The position requires strong clinical and product knowledge, effective customer needs assessment, and the ability to deliver superior customer experiences through education, contract management, and compliance with healthcare regulations. The territory for this position is Manitoba and Saskatchewan. Candidates must reside in one of these provinces.

Responsibilities

• Meet or exceed sales targets for assigned products and territory.
• Develop and implement strategic selling initiatives with key business partners.
• Maintain and foster relationships with distributors, retailers, hospitals, and healthcare professionals.
• Conduct customer needs assessments and develop tailored solutions.
• Deliver ongoing education and clinical support to customers and healthcare professionals.
• Manage tenders, contracts, and compliance documentation.
• Analyze market and sales data to identify new business opportunities and maximize current accounts.
• Prepare and present sales forecasts and business plans.
• Participate in customer events, training sessions, and product launches.
• Ensure compliance with company policies, ethical standards, and regulatory guidelines.
• Collaborate with internal teams to optimize customer experience and business outcomes.

Essential Functions of the Role

• Build and maintain strong relationships with clinicians, distributors, and retail partners.
• Serve as the primary point of contact for assigned accounts.
• Conduct in-service training and product demonstrations.
• Develop and execute territory-specific business plans.
• Analyze sales data to identify trends and opportunities.
• Meet or exceed sales targets and KPIs.
• Communicate effectively across internal teams and with external stakeholders.
• Use CRM tools (e.g., Salesforce) and Microsoft Office to manage communications and reporting.
• Travel frequently within the assigned territory (30Ö50%), including overnight and occasional weekend travel.
• Conduct on-site visits to healthcare facilities, retail locations, and customer offices.
• Adhere to company policies, healthcare regulations, and ethical standards.
• Maintain accurate documentation and timely reporting.

Education & Work Requirements

• Bachelor's Degree with 2-5 years of related experience

Education & Work Preferences

• Experience selling products and services to both private and public sectors.
• Experience working with distributors and retailers.
• Experience in continence, critical care, ostomy, or wound care fields is desirable

Competencies

• Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles.
• Be Customer Centric - Considers the needs, experiences and feedback of customers in all we do.
• Be People-Focused - Builds trust and collaborates with an inclusive and empathetic approach.
• Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes.
• Live The Schneiders’ Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles.

Our Total Rewards package in aggregate is above market and includes competitive pay, generous paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings. The anticipated base salary range for this role is $75,000 CAD to $90,000 CAD annually.

About Hollister Incorporated

Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.

EOE Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.