Clerk I, Newborn Screening at CHEO

Compensation Pay Range

$23.97-$29.46

Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.

To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land. CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

POSITION SUMMARY

The laboratory clerk is one of the key contacts for the Newborn Screening Ontario and is expected to work closely with all Program staff.

Duties may include but are not limited to:

• Entering and verifying patient information using the appropriate software(s)
• Obtaining missing information from referral sources as required
• Retrieving and mailing reports and other materials to health care providers as required
• Filing
• Performing duties as required to ensure the smooth functioning of the laboratory
• Cooperating in continuous quality improvement and on-going learning opportunities in the Newborn Screening Program
• Working effectively as a team member within the Newborn Screening Program
• Sending submitter report cards quarterly to all hospitals and midwives
• Running daily data warehouse queries
• Completing submitter maintenance updates weekly, as required
• Track any miss-delivered incoming packages, daily as required

QUALIFICATIONS

• Criminal Record Check (Essential)
• High school diploma (Essential)
• Ability to type 125 key strokes per minute (data entry) (Essential)
• Excellent organizational skills and attention to detail (Essential)
• Ability to take initiative, work as part of a team and be flexible (Essential)
• Excellent interpersonal and customer-service skills (Essential)
• Knowledge of medical terminology, previous healthcare experience (Preferred)
• Bilingualism (English / French) (Preferred)
• Proficiency in excel and running data queries (Preferred)
• Knowledge of Newborn Screening Ontario (Preferred)

• Timeline may be extended or shortened based on operational needs.

• Please note you will be represented by the Laborers International Union of North America (LiUNA).

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected] . All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

Please note you will be represented by the Laborers International Union of North America , (LiUNA).

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.