Gaming Attendant at Great Canadian

hances Dawson Creek is currently looking for a vibrant Gaming Attendant . Under the direct supervision of the Operations Manager, this position is responsible for a variety of duties including but not limited to, customer service, selling cards, cash handling, calling games and completing detailed paper work, all while contributing to a safe and welcoming work environment for all employees and ensuring adherence to all policies and procedures.

Duties and Responsibilities Include

• Welcome, educate, direct, and serve the customers promptly, professionally, and positively.
• Assist with floor sales, call backs, specials tables, and clean up during the event.
• Verifies and processes jackpots, short pays, cancelled credits and hand-pays; makes change; clears tilts and jams; replenishes ticket inventory
• Conducts prescribed maintenance on slot machines as required
• Distributes and monitors Reserved signs
• Documents and reconciles transactions
• Monitors and reports all irregular or suspicious activities
• Assume responsibility for cash and floats that have been issued.
• Be visible on the floor at all times.
• Complete deposits, as well as daily paperwork and reports.
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and employees
• Complies with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Successful Candidates will possess the following qualifications

• High school diploma or GED equivalent
• Minimum two years cash handling experience in a customer service position
• Ability to operate adding machines, currency counters and other related equipment
• Ability to successfully obtain a Criminal Record and Credit Check via Independent Gambling Control Office
• Professional attitude and appearance, strong interpersonal skills and a team player
• Dependable and reliable with a demonstrated commitment to service excellence
• Must be available to work a variety of shifts including days, nights, weekends and statutory holiday
• Minimum 1 year of customer service experience
• Serving It Right Certification