Digital and Library Support Assistant at York University

Purpose

The Digital and Library Support Assistant provides customer service to patrons onsite at the Markham Library, under the direction of the Digital Development Supervisor.

Education

Minimum completion of the first year in a post-secondary program in information technology, computer science, humanities, social sciences, or fine arts, to acquire relevant technical skills.

Experience

Minimum of 1 year related experience providing customer service and support for multi-media equipment and media editing software, in a high-volume environment.

Skills

• Proficient with media editing software including Adobe Creative Suite, Canva, Audacity, and OpenShot.
• Proficient with makerspace related software such as Prusa Slicer and Lightburn.
• Proficient with Microsoft Teams, Google Drive, Google Calendar and Dropbox.
• Effective interpersonal skills.
• Ability to demonstrate attention to detail and accuracy.
• Ability to work independently and in collaboration with others.
• Effective communication skills.

Additional Notes

Ability to move materials and/or equipment up to 20lbs.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.