Thrift Team Member at Mennonite Central Committee

Canada, Ontario, Kitchener

Applications due: 29 Jun, 2026

Job Synopsis

Thrift Team Members drive the efficient flow of donated goods from receiving through to the retail floor, with this full-time position focused primarily in the receiving area. Working alongside staff and volunteers, you'll provide hands-on support, training, and direction to create a welcoming, productive environment that reflects MCC Thrift on Kent's commitment to community care, faithful stewardship, and fundraising for MCC's global work with disadvantaged communities.

MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged. MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. As an internationally recognized NGO, MCC currently serves in more than 45 countries with over 475 partners, 1,000 staff and 40,000 volunteers.

Additional Details

This role is based at the Thrift on Kent Thrift Shop in Kitchener Ontario. Hours of work will include day, evening and Saturday shifts.

Applicants must be legally able to work in Canada for the duration of their employment. Successful candidates will be required to provide a Police Background Check upon hire.

Job Details

Salaried Employee -Full Time at 1 FTE

Qualifications

All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

Required

• Strong interpersonal and communication skills with people of diverse ages, backgrounds, and communities
• Excellent oral and good written communication in English
• Ability to work collaboratively with volunteers, staff, donors, and the public
• Ability to balance competing priorities and work effectively in a fast-paced retail environment
• Basic working knowledge of MS Office (Outlook, Word)
• Available to work non-standard hours, including evenings and Saturdays
• Ability to lift 50 lbs. and exert 11–25 lbs. of force frequently
• Ability to stand or walk intermittently for 7.5+ hours per workday
• Ability to repeatedly bend, stoop, and reach shelves (including use of stool/ladder)
• Valid Ontario G Driver's License

Preferred

• Experience working with or coordinating volunteers
• Experience in retail and/or warehouse environments
• Awareness of second-hand market operations and trends
• Knowledge of antiques, collectibles, and brand recognition

Key Responsibilities General Operations

• Serve as a brand ambassador for MCC, fostering positive relationships with customers, donors, volunteers, and colleagues
• Provide hands-on support, direction, and training to volunteers, ensuring daily production goals are met in a calm and collaborative environment
• Prepare daily task plans for volunteers to support efficient workflow and quota achievement
• Operate Point-of-Sale terminals and document or troubleshoot issues as needed
• Respond professionally to customer, donor, and volunteer inquiries, concerns, and conflicts
• Provide coverage for other staff as needed, including opening/closing procedures and cash reconciliation

Health & Safety

• Support volunteers in using proper lifting techniques and safety tools
• Maintain clean, organized workspaces that meet health and safety standards in receiving, workrooms, and retail areas
• Adhere to all organizational and legislative Health & Safety guidelines

Core Values and Expectations

• Perform other job-related duties as assigned.
• Assist with special events and projects as needed.
• Participate in MCCO orientations, provincial meetings, Peace Conference and Staff Development Days.
• Participate in a local faith community, being willing to use your personal gifts within this community.
• Model nonviolent peacemaking through respectful daily interactions with staff and the public.
• Maintain a high level of integrity, reflecting Christian respect and Christ's unconditional love to those with whom you work, including colleagues, partner agencies, the homeless and the marginalized.
• Communicate MCC’s values to customers, volunteers and donors.

Start Date

28 Jul, 2026

Salary Details

Base salary: $47,489 - The salary stated is an annual amount. This role starts on day 1 with a company paid benefit package

Benefits

Group benefits package is employer-paid and includes supplemental medical/dental/vision, life insurance, AD&D, global medical assistance, EAP and RRSP contributions matched - starts on day one.

LTD premiums are the responsibility of all permanent, salaried positions. Premiums are the responsibility of the team member and are paid through salary deduction.

Additional Information

MCC Ontario affirms:

• That AI is not used to screen, assess, or select applicants for any position.
• All job postings are for an existing vacancy.

Location Description

This role will work out of the Thrift on Kent Thrift Shop, 50 Kent Ave, Kitchener Ontario